Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- Project Specialist in Nuclear & Space managing customer orders' pre-production, scheduling, and shipment coordination. Ensuring on-time delivery and quality performance for complex projects across teams.
Responsibilities
- Analyze nuclear customer purchase orders and resolve discrepancies
- Review PO, ensure it matches original quote and escalate issues to team
- Assess non-standard, technical terms and conditions, documenting them in the traveler and communicating to the team for resolution
- Determine requirements in customer and applicable standards (Ex. CSA, ASTM, etc) and translate to internal deliverables
- Analyze requirements in traveler, customer documents, international standards and specifications and related documents
- Provides oversight for pre-production technical documents: technical drawings, technical data sheets, concession applications, project schedule (if required) and ITPs; ensure timely completion, submission and internal/external approval
- Analyze technical requirements from order traveler/ITP coordinate execution
- Chair recurring meetings with customer and internal stakeholders
- Develop, maintain and control schedule for umbilical order execution
- Chair recurring complex project update meetings with all internal stakeholders to discuss priorities, risks and mitigation plan
- Chair recurring project update meeting with external stakeholders (customers) and publish reports for external distributions.
- Develop and manage project schedules for key orders
- Identify project risks and take appropriate action to minimize potential delays, cost overruns or quality issues
- Provide guidance based on understanding of critical quality standards (ISO, Z299/N299, NQA-1) and related customer specifications
- Act as project single point of contact for external and internal stakeholders and develop understanding of unique customer requirements and processes
- Support Sales and Product Engineering in developing project proposals by completing quote and order travelers, creating schedules, gathering pricing for outside services, identifying non-standard requirements and other activities as required
Requirements
- College diploma (3 years) in manufacturing, technology, or project management; university degree preferred.
- 3–5 years of relevant experience; 5–7 years preferred.
- Minimum of 1 year of project management experience required.
- Experience in manufacturing and technical environments.
- Project Management Professional (PMP) certification considered an asset.
- Strong attention to detail and organizational skills.
- Advanced computer proficiency; macro/VBA or programming experience is an asset.
- Experience in technical writing (e.g., work instructions, data sheets, customer documentation).
- Proven ability to manage multiple projects and priorities effectively.
- Familiarity with production scheduling, procurement, and project management processes.
- Working knowledge of standards such as UL, CSA, and customer-specific specifications.
- Experience with quality systems such as ISO 9001, CSA N299, or AS9100.
- Excellent communication skills across all organizational levels, including production, engineering, and leadership teams.
Benefits
- Flexible health, dental & vision benefits with HSA rollover
- Employer-paid Life, AD&D, and Disability insurance
- Attractive incentive bonus plans
- 24/7 Employee & Family Assistance Program (EFAP)
- Wellness and mental health support programs
- Exclusive discounts (Perkopolis & GoodLife Fitness)
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