Lead Payroll Administrator responsible for full payroll process management at Central 1. Collaborating in a tech - forward environment to ensure accuracy and compliance.
About the role
- As a Payroll Processor, ensure accurate and timely wage payments for employees in Canada. Collaborate with teams and assist in customer interactions regarding payroll-related inquiries.
Responsibilities
- Responsible for ensuring accurate and timely wage payments for customers’ employees
- Act in a team lead capacity to assist with process questions and escalations
- Process Workday settlements with attention to accuracy
- Engage in customer interactions and resolve payroll questions
- Act as point of escalation for team issues
- Participate in new customer transition meetings
Requirements
- High school diploma or GED equivalent
- Three plus years of experience in a customer service environment
- One year + of OSV payroll processing experience
- Experience in a lead or training capacity preferred
- Experience in Microsoft Word and highly proficient in Excel
- Experience with cloud-based technology preferred
Benefits
- Values-based culture
- Upward mobility
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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