Operations Manager ensuring operational excellence across the full PDE SDLC for Pantheon. Collaborating with leadership and driving tool integration, workflow automation, and data governance.
Responsibilities
Own operational excellence and governance across the full PDE SDLC
Drive tool strategy and integration decisions across core toolset
Lead adoption of new processes and engage with PDE leadership
Resolve systemic data issues and automate workflows
Produce clear, data-informed operational reporting for technical and non-technical audiences
Requirements
5–7 years in product operations or program management in a SaaS environment
Deep hands-on experience with a SDLC tools include Jira and ProductBoard
Experience owning or improving end-to-end SDLC processes including artifact standards, stage gate compliance, and cross-tool data integrity
Proven ability to design and scale operational frameworks — not just follow them
Hands-on experience with scripting or workflow automation. Python or JavaScript a plus
Comfortable engaging with senior and executive stakeholders
Operates with high autonomy
Benefits
Industry competitive compensation and equity plan
Paid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company Holidays
Full medical coverage (Extended health care, dental, vision)
Top-of-line equipment
In-office workspace (Vancouver, BC Canada)
Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
Events and activities both team-based and company wide that inspire, educate and cultivate
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