Solutions Consultant focusing on customer relations and technical solutions for Ramp's financial operations platform. Collaborating with teams to deliver tailored product solutions in the Canadian market.
Responsibilities
Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs
Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition
Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
Requirements
3+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector
Bachelor's degree in computer science, engineering, business, finance, accounting or related field
Proficiency in IdP, HRIS, and/or ERP solutions
Expertise in accounting systems, controllership needs, and finance/accounting workflows
Exceptional organizational, project management, and time management abilities
Strong skills in engineering, system design, and technical specification writing
Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
Strong understanding of how Canadian businesses operate, including common regulatory, tax, and operational considerations, with the ability to apply that knowledge in customer-facing, consultative conversations.
Benefits
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Unlimited AI token usage
Pet insurance
Centralized home-office equipment ordering for all employees
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