HR Consultant delivering strategic HR support, employee relations, and disability management at Canada's leading mental health provider. Coaching leaders and supporting workplace accommodations across Homewood Health.
About the role
- Senior HR governance manager strengthening RBC's global worker screening and onboarding controls. Leading monitoring, testing, audit remediation, and risk alignment across geographic regions.
Responsibilities
- Design and establish the control framework for globally standardized worker screening and onboarding processes
- Define control specifications, KCIs, testing methodologies, and risk/control alignment with RBC's Operational Risk Framework
- Develop and operationalize control monitoring routines across all geographic regions
- Establish metrics dashboards, exception reporting, and escalation protocols
- Lead control self-assessments and testing, including quarterly control reviews and annual control testing
- Conduct root cause analysis of exceptions and compile evidence for audit readiness
- Oversee audit finding remediation, including timeline tracking, remediation quality validation, audit-ready documentation, and status reporting
- Prepare control effectiveness reports, KCI analysis, exception summaries, and remediation updates for the Global Service & Controls Governance Committee
- Collaborate with geographic leads and regional teams to address control gaps, investigate process deviations, and implement corrective actions
- Partner with Risk, Compliance, and IT teams to align controls with risk appetite, regulatory expectations, and system capabilities
- Identify emerging control risks and improvement opportunities through data analysis, stakeholder feedback, and industry benchmarking
- Recommend enhancements to strengthen control effectiveness and efficiency
Requirements
- Strong understanding of enterprise ORM principles, KRI development, and risk appetite definition
- Ability to translate risk requirements into effective, testable controls
- Ability to design control matrices and risk/control alignment
- Proven ability to design standardized operating procedures, control policies, and testing protocols
- Strong capability to document complex processes clearly for audit readiness and stakeholder understanding
- Experience working with Internal Audit and external regulators
- Strong understanding of audit methodologies, evidence requirements, and remediation validation
- Proven track record of managing audit finding remediation to closure
- Excellent ability to communicate complex control concepts to diverse audiences
- Strong interpersonal skills to build alignment and trust across geographies
- Proven experience collaborating effectively with cross-functional and regional teams without direct authority
- Experience managing and implementing change initiatives to improve operational efficiency
- Experience in operational risk management, compliance, internal audit, or control governance roles is nice to have
- Background in HR operations, talent acquisition, or people processes is nice to have
Benefits
- Comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions
- Stock where applicable
- Coaching and managing opportunities to support development
- Ability to make a difference and lasting impact
- Dynamic, collaborative, progressive, and high-performing team
- World-class training program in financial services
- Opportunities to do challenging work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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