ServiceNow Developer designing and executing solutions for clients in multiple Canadian cities. Leading development efforts and collaborating with stakeholders for optimal platform performance.
About the role
- ServiceNow Developer at RBC responsible for implementing IAM services and developing custom solutions. Collaborating with various teams and stakeholders to streamline processes on the ServiceNow platform.
Responsibilities
- Design and develop custom applications and enhancements on the ServiceNow platform
- Integrate ServiceNow with external systems using REST APIs, JDBC, MID servers, etc.
- Partner with stakeholders across the department to translate business needs into technical solutions
- Identify and implement automation solutions to streamline IAM processes and improve operational efficiency
- Create and maintain documentation for solution design, configuration, and custom development
Requirements
- Bachelor’s degree or equivalent practical experience
- 3+ years of ServiceNow technical experience across the following areas: custom application development, Flow Designer, Workflow, Service Portal, custom integration (e.g., REST), Business Rule, Client Scripts, etc.
- Experience with JavaScript, HTML, CSS, and good knowledge of web technologies
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Knowledge of software development practices, concepts, and technology
- Nice-to-Have: Master’s Degree in Computer Science or related field
- Experience in Identity Access Management or related Cybersecurity field
- ServiceNow certifications (e.g., CSA, CAD, CIS)
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
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