Payroll & Benefits Manager overseeing payroll accuracy and compliance for over 2,700 employees across Canada and cross-border operations. Role entails collaboration with third-party providers and internal teams for payroll governance.
Responsibilities
Oversee end-to-end payroll operations delivered through the BPO partner, including biweekly payroll processing, off-cycle runs, and year-end activities
Serve as the final decision-maker on complex payroll calculations, benefits eligibility, leave treatments, and exception handling
Ensure standardized execution, documentation, and continuous improvement of payroll and benefits operational workflows
Own payroll governance frameworks, controls, approvals, and segregation of duties across outsourced delivery models
Review and approve payroll outputs, reconciliations, and statutory remittances prior to release
Oversee reconciliation and preparation of T4s, T2200s, and all quarter/year-end reporting
Requirements
Extensive experience in full-cycle payroll management, compliance, and reporting
Strong knowledge of payroll systems (e.g., Workday), reconciliations, and multi-jurisdictional legislative requirements
Proven ability to manage outsourced service providers and hold vendors accountable to performance standards
Excellent analytical and problem-solving skills with the ability to navigate complex payroll scenarios
Demonstrated capability in project management, process improvement, and technology adoption
Exceptional attention to detail, organizational strength, and communication proficiency.
Benefits
Competitive compensation including performance-based bonuses and annual salary reviews.
Comprehensive health and dental benefits, including a Healthcare Spending Account.
Three weeks of paid vacation with annual rollover.
Flexible, hybrid work arrangements to support work-life balance.
Recognition and rewards programs that celebrate individual and team achievements.
Employee & Family Assistance Program (EFAP) with mental health, financial, and family support.
Employee perks and discounts program, offering savings across fitness, wellness, lifestyle, retail, and everyday services.
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