About the role

Presales Consultant at Softway Medical identifies and demonstrates solutions for client workflows in healthcare. Engaging with clients to understand functional needs and validating proposed solutions.

Responsibilities

Identify stated and unstated functional and technical needs.
Analyze and document clinical use cases, workflows and requirements.
Adapt and configure products and functionalities to best support client workflows and to meet requirements for all use cases.
Write comprehensive, realistic scenarios using a level of detail and technical vocabulary appropriate to each target audience.
Test and validate all proposed solutions.
Prepare all required datasets and configurations in our demo environments.
Perform live and/or recorded demonstrations.
Support other business functions with product knowledge and understanding of client processes as you grow into the role.

Bilingual (English/French), with perfect English fluency.
Post-secondary degree in a clinical or biomedical program; or post-secondary degree in information technology or engineering plus work or volunteering experience in a clinical setting, preferably acute care.
Minimum 2 years of relevant work experience (this may include work in sales or presales, in a clinical or medical profession, in biomedical engineering, in information technology, or any experience in the health tech industry).
Strong presentation skills.
Good interpersonal skills and comfortable navigating social interactions.
Familiarity with medical/clinical workflows and vocabulary.
Familiarity with IT topics and vocabulary.
Self-learning aptitude.

4 weeks of paid vacation (including 1 week over the December holidays)
Health insurance plan, with optional enhanced dental coverage and disability insurance
Work schedule: 37.5 hours per week
Registered retirement savings plan (RRSP) with employer contribution
Hybrid work arrangement with a downtown office