Technical Operations Manager

Posted 3 days ago

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About the role

  • Technical Operations Manager responsible for global TechOps security operations. Leading security initiatives and ensuring operational excellence in a financial technology firm.

Responsibilities

  • Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers.
  • Operate as a blue-team practitioner, supporting: Threat detection, investigation, and response, Security alert triage and incident handling, Root-cause analysis and remediation.
  • Ensure effective incident lifecycle management, including containment, recovery, and post-incident reviews.
  • Own and operate global security tooling, including Microsoft Defender (Endpoint, Identity, Office 365, Cloud Apps), Network Security, Security monitoring and alerting capabilities.
  • Define and enforce global security operating standards for TechOps.
  • Support privileged access and least-privilege access models globally.
  • Own and ensure the effectiveness of endpoint security and patch management for Windows and macOS globally.
  • Administer Azure Entra ID globally, including Conditional Access, MFA, and identity protection.
  • Implement and maintain Microsoft Purview controls for data protection, DLP, and information classification.
  • Act as a global escalation point for complex security and operational issues.

Requirements

  • 7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles.
  • Demonstrated experience operating security controls at global scale.
  • Experience supporting distributed, multi-region organisations.
  • Strong hands-on experience in blue-team security operations.
  • Deep knowledge of Microsoft security tooling - Defender, Purview, Azure Entra ID, Manage Engine Endpoint Central (or any MDM solution)
  • Strong experience with Windows and macOS endpoint security and patching.
  • Solid understanding of Zero Trust security principles.
  • Strong scripting and automation skills especially in Powershell.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job type

Full Time

Experience level

SeniorLead

Salary

CA$110,000 - CA$130,000 per year

Degree requirement

Bachelor's Degree

Tech skills

AzureCloudMacOS

Location requirements

HybridTorontoCanada

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