About the role

Technical Operations Manager responsible for global TechOps security operations. Leading security initiatives and ensuring operational excellence in a financial technology firm.

Responsibilities

Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers.
Operate as a blue-team practitioner, supporting: Threat detection, investigation, and response, Security alert triage and incident handling, Root-cause analysis and remediation.
Ensure effective incident lifecycle management, including containment, recovery, and post-incident reviews.
Own and operate global security tooling, including Microsoft Defender (Endpoint, Identity, Office 365, Cloud Apps), Network Security, Security monitoring and alerting capabilities.
Define and enforce global security operating standards for TechOps.
Support privileged access and least-privilege access models globally.
Own and ensure the effectiveness of endpoint security and patch management for Windows and macOS globally.
Administer Azure Entra ID globally, including Conditional Access, MFA, and identity protection.
Implement and maintain Microsoft Purview controls for data protection, DLP, and information classification.
Act as a global escalation point for complex security and operational issues.

7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles.
Demonstrated experience operating security controls at global scale.
Experience supporting distributed, multi-region organisations.
Strong hands-on experience in blue-team security operations.
Deep knowledge of Microsoft security tooling - Defender, Purview, Azure Entra ID, Manage Engine Endpoint Central (or any MDM solution)
Strong experience with Windows and macOS endpoint security and patching.
Solid understanding of Zero Trust security principles.
Strong scripting and automation skills especially in Powershell.