Technical Operations Manager responsible for global TechOps security operations. Leading security initiatives and ensuring operational excellence in a financial technology firm.
Responsibilities
Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers.
Operate as a blue-team practitioner, supporting: Threat detection, investigation, and response, Security alert triage and incident handling, Root-cause analysis and remediation.
Ensure effective incident lifecycle management, including containment, recovery, and post-incident reviews.
Own and operate global security tooling, including Microsoft Defender (Endpoint, Identity, Office 365, Cloud Apps), Network Security, Security monitoring and alerting capabilities.
Define and enforce global security operating standards for TechOps.
Support privileged access and least-privilege access models globally.
Own and ensure the effectiveness of endpoint security and patch management for Windows and macOS globally.
Administer Azure Entra ID globally, including Conditional Access, MFA, and identity protection.
Implement and maintain Microsoft Purview controls for data protection, DLP, and information classification.
Act as a global escalation point for complex security and operational issues.
Requirements
7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles.
Demonstrated experience operating security controls at global scale.
Leading a Technical Operations team at Quicknode to ensure service reliability and oversee critical incidents. Responsible for team growth, project delivery, and operational efficiency.
Senior Technical Program Manager at D - Wave managing the planning and execution of quantum computer system deployments. Leading cross - disciplinary teams to ensure successful installations and operations.
Technical Program Manager leading cross - functional product design teams at Boomi. Managing multiple complex projects from design to delivery with a focus on customer needs and product quality.
Technical Program Manager delivering multifaceted Liferay DXP web platforms. Leading cross - functional teams in Toronto with Agile methodologies for high - quality digital experiences.
IT Program Manager leading GenAI initiatives in the insurance industry. Managing cross - functional teams and driving digital transformation projects remotely.
Service Delivery Manager overseeing cloud initiatives, project planning, and execution. Ensures risk management, compliance, and alignment with enterprise architecture.