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About the role

  • Business Systems Analyst providing senior business analysis for IT systems within Toronto Public Health. Enhancing technology use to improve client experience through effective planning and implementation.

Responsibilities

  • Provides senior level business analysis expertise for reliable, effective/efficient services in IT systems and applications
  • Implements plans and recommends policies/procedures regarding program specific requirements
  • Supervises, motivates, and trains assigned staff ensuring teamwork and high work standards
  • Monitors and evaluates staff performance; approves vacation requests; handles grievances
  • Prepares and presents reports to management supporting recommendations on business processes
  • Participates in assignments related to IT systems architecture and infrastructure design
  • Acts as first point of contact for IT business support and consultation to divisional units
  • Analyzes business processes and documents system requirements

Requirements

  • Post-Secondary Education in Computer Science, Computer Engineering, Business, Public Administration, or a related discipline
  • Extensive experience facilitating sessions and workshops to identify current and optimal state processes
  • Experience with creating process models, use cases, and documenting user requirements
  • Extensive experience in developing test strategies, test cases, and test scripts for technology solutions
  • Considerable experience with enterprise solutions and technology platforms such as ERP and cloud-based solutions
  • Ability to translate complex business requirements into logical data groupings
  • Expert-level analytical skills in customer service delivery, information management, and user interface design
  • Strong interpersonal skills to establish effective working relationships

Benefits

  • Accommodation for individuals with disabilities
  • Commitment to employment equity
  • Inclusiveness in the workplace

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$87,800 - CA$116,745 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudERP

Location requirements

OnsiteTorontoCanada

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