Senior Sales Engineer running cybersecurity POCs and technical demos for D3 Security’s Morpheus AI SOC platform. Translating customer needs into measurable security automation outcomes across Canada.
About the role
- IT Sales Engineer designing secure, scalable managed IT solutions for municipalities and organizations across the US and Canada. Supporting pre-sales discovery, solution scoping, pricing, and client presentations.
Responsibilities
- Provide pre-sales technical and functional expertise supporting the sales team
- Partner with Account Executives and Sales Leaders to qualify opportunities and validate technical fit
- Participate in discovery meetings assessing client infrastructure, business drivers, risk posture, and growth plans
- Identify security, compliance, lifecycle-management, and operational-maturity gaps
- Develop technical strategies aligned with recurring services and long-term client engagement
- Conduct technical assessments across networks, infrastructure, cloud, security, backup, and endpoint management
- Translate assessment findings into standardized managed services solutions
- Design scalable, supportable architectures aligned with company best practices and service catalog offerings
- Identify lifecycle risks and modernization opportunities
- Develop Statements of Work and service scopes covering onboarding requirements, managed-services inclusions, assumptions, exclusions, and technical standards
- Collaborate with Service Delivery, Engineering, and Security teams to validate scope accuracy
- Ensure smooth transition from sales to onboarding and service teams
- Evaluate client security posture and recommend improvements
- Position endpoint protection, email security, MFA, backup, and monitoring solutions
- Support compliance-driven clients, including CJIS, regulatory, municipal, and nonprofit organizations
- Leverage Microsoft, Cisco, VMware, and security-vendor partnerships to build standardized solutions
- Support accurate pricing aligned with managed-services margins and packaging strategy
- Present solutions in executive and technical discussions
- Translate technical recommendations into business outcomes
- Address objections and position long-term value
- Develop standardized solution templates and service bundles
- Contribute to internal technical enablement for Sales
- Maintain accurate CRM documentation
- Assist with strategic account planning for client expansion opportunities
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field, or equivalent work experience (8+ years relevant experience)
- Proven experience selling and designing Cisco and Microsoft solutions within enterprise environments
- Strong experience with enterprise networking, cloud solutions, virtualization, and infrastructure
- Experience with VoIP, VMware virtualization software, and server/storage platforms preferred
- Knowledge of cybersecurity frameworks, risk mitigation, and secure architecture design preferred
- Demonstrated ability to design and sell end-to-end integrated solutions
- Experience gathering and analyzing client technical and business requirements
- Strong understanding of pricing models, vendor programs, and solution packaging
- Excellent written and verbal communication skills with the ability to present to executive and technical audiences
- Ability to simplify complex technical concepts for non-technical stakeholders
- Preferred: Cisco Certified Design Professional (CCDP) or equivalent Cisco certification
- Preferred: Microsoft Certified Systems Engineer (MCSE) or current Microsoft role-based certifications
- Additional certifications in security, cloud, or architecture are a plus
- Must meet Criminal Justice Information Systems (CJIS) requirements post-employment
- Must pass criminal and department of motor vehicles background checks
Benefits
- Remote-first flexibility; some roles include an onsite component depending on team needs
- Company-paid time off
- Mental health and leave support through the Employee and Family Assistance Program
- Company-matched 401(k)/RRSP plans
- Leadership Academy
- Monthly learning sessions
- Mentorship programs
- Learning reimbursements
- Internal career fairs
- Job shadowing
- Personalized career-pathing and internal mobility
- Autonomy and recognition
- People-first culture
- Transparent leadership and manager support
- Applicant subject to criminal and department of motor vehicles background checks and post-employment CJIS requirements
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