Senior Manager leading BDR pipeline generation for WellnessLiving’s wellness-management software. Coaching teams, optimizing outbound sales processes, and driving revenue growth.
Responsibilities
Lead the BDR team in the Canadian office, providing strategic direction, coaching, and day-to-day leadership
Set team goals, activity expectations, and quotas; monitor performance against metrics and pipeline targets
Coach and develop BDRs across cold calling, email, SMS, LinkedIn, and other social channels
Develop and execute outbound prospecting strategies with Sales and Marketing leadership
Ensure the team articulates WellnessLiving’s value proposition, identifies prospect needs, and generates interest in product demonstrations
Conduct coaching sessions, call reviews, pipeline reviews, and performance discussions
Monitor pipeline health and performance metrics, including conversion rates, deal progression, win/loss analysis, and forecast accuracy
Maintain data hygiene across pipelines and CRM systems
Collaborate with Sales, Marketing, Enablement, Product, and Revenue teams
Report performance insights to sales leadership for forecasting, planning, and decision-making
Build and maintain outbound sales playbooks, processes, workflows, and documentation
Identify operational bottlenecks and implement scalable process improvements
Oversee lead capture, scoring, routing, and lifecycle progression through marketing automation
Mentor team members and foster a high-performance, accountable, collaborative culture
Requirements
3+ years of progressive experience in a BDR, SDR, outbound sales, or similar role, with demonstrated success generating pipeline and achieving measurable sales targets
Previous experience managing BDRs, SDRs, or other sales professionals is preferred; high-performing Team Leads with strong coaching and mentorship experience will also be considered
Experience within a B2B SaaS environment is strongly preferred
Proven ability to coach, mentor, and develop sales professionals while setting clear expectations and driving accountability
Strong understanding of outbound prospecting strategies across cold calling, email, social selling, and other outreach channels
Demonstrated ability to consistently achieve or exceed individual and team performance goals
Strong communication, organization, prioritization, and time-management skills
Ability to thrive in a fast-paced, performance-driven environment and adapt quickly as priorities evolve
Willingness to lead by example, including proficiency in cold calling
Collaborative mindset with the ability to partner effectively across Sales, Marketing, Enablement, and other teams
Experience with CRM, sales engagement, and conversation intelligence platforms
Familiarity with Salesforce, Outreach, and Gong is an asset
Benefits
Vacation and benefits
Flexible hybrid work environment
Opportunities for professional growth and development
Collaborative culture valuing creativity, innovation, and continuous learning
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