Senior Program Manager delivering client programs for DNAstack’s precision medicine and biomedical data - sharing software. Coordinating cross - functional teams, budgets, contracts, and executive stakeholders.
WM
Gestionnaire des comptes clés – Bilingual Program Manager, Key Accounts
Posted 5 months ago
About the role
- Bilingual Program Manager managing Key Accounts across various segments for Waste Management. Focused on RFP/RFQ processes and maintaining strong customer relationships.
Responsibilities
- Serve as the primary point of contact for assigned Key Accounts across various segments
- Manage the end-to-end RFP/RFQ process
- Partner closely with Legal to review contract terms
- Maintain strong administrative ownership of assigned accounts
- Utilize various internal systems to maintain accurate customer records
- Act as a key internal coordinator, building effective working relationships across teams
- Identify opportunities to optimize and grow internal portfolios
- Communicate regularly with customers through various channels
Requirements
- Bachelor's Degree (accredited) in Sales, Marketing, Business Administration or similar area of study
- High School Diploma or GED (accredited) and four (4) years of relevant work experience in lieu of degree
- Two (2) years of relationship management experience in environmental, waste or related service industry
- RFP/RFQ-driven and compliance-based customer environments
- Contract management, renewals, and service-level obligations
- Internal operational workflows across Operations, Dispatch, Billing, and Sales support
- Strong administrative, organizational, and time-management skills
- Clear written and verbal communication for proposals, documentation, and customer correspondence
- Proficiency in Excel and PowerPoint for analysis and presentations
- Bilingual (French & English) for Quebec Applicants
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on RRSP
- Paid Vacation
- Holidays
- Personal Days
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