Customer Program Manager managing existing customer base and developing new business in telecommunications and electronics repair industry. Collaborating with internal teams to ensure customer satisfaction and service excellence.
About the role
- Bilingual Program Manager managing Key Accounts across various segments for Waste Management. Focused on RFP/RFQ processes and maintaining strong customer relationships.
Responsibilities
- Serve as the primary point of contact for assigned Key Accounts across various segments
- Manage the end-to-end RFP/RFQ process
- Partner closely with Legal to review contract terms
- Maintain strong administrative ownership of assigned accounts
- Utilize various internal systems to maintain accurate customer records
- Act as a key internal coordinator, building effective working relationships across teams
- Identify opportunities to optimize and grow internal portfolios
- Communicate regularly with customers through various channels
Requirements
- Bachelor's Degree (accredited) in Sales, Marketing, Business Administration or similar area of study
- High School Diploma or GED (accredited) and four (4) years of relevant work experience in lieu of degree
- Two (2) years of relationship management experience in environmental, waste or related service industry
- RFP/RFQ-driven and compliance-based customer environments
- Contract management, renewals, and service-level obligations
- Internal operational workflows across Operations, Dispatch, Billing, and Sales support
- Strong administrative, organizational, and time-management skills
- Clear written and verbal communication for proposals, documentation, and customer correspondence
- Proficiency in Excel and PowerPoint for analysis and presentations
- Bilingual (French & English) for Quebec Applicants
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on RRSP
- Paid Vacation
- Holidays
- Personal Days
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Program Manager managing strategic initiatives and innovation programs in maritime technology at COVE. Collaborating with stakeholders and leading project execution for successful outcomes.
Program Analyst in a technology firm providing analytical and decision support for program management. Collaborating across teams to develop reports and enhance program visibility.
Program Manager enhancing service reliability and customer experience at TELUS Digital. Collaborating with stakeholders to drive impactful projects within an Agile environment.
Senior Business Program Analyst responsible for digital tools design and execution at TD in Canada. Collaborating with business and technology stakeholders to enhance Commercial Banking colleague capabilities.
Senior Program Manager at Fluxon building and leading sales operations programs. Focused on revenue planning, forecasting, and sales execution across multiple teams.
Talent Acquisition Operations Program Manager responsible for improving recruiting workflows and operational effectiveness. Leading projects to enhance hiring processes and support data - driven decisions in technology.
LP
Senior Program / Project Manager
LinkedIn Recruiter Post
Hiring Senior Program/Project Manager in Halifax, NS. Must have Power Utilities experience and lead large - scale transformation programs.
Principal Technical Program Manager leading high - impact projects for Docker's Enterprise Support team. Focusing on premium support services and collaborating with multiple teams to enhance customer experience.
Program Manager II role managing cross - functional programs at Instacart. Focus on strategic execution and collaboration across various commercial teams.