Software Engineer responsible for developing solutions that enhance merchant experience at Helcim. Joining a collaborative software engineering team in a hybrid environment.
About the role
- Backend Software Engineer for AI-driven contract management platform, collaborating with cross-functional teams to deliver scalable, user-centric solutions.
Responsibilities
- Collaborate with engineering, data science, product, and design teams to build and evolve our vision, strategy, and roadmap
- Participate in a supportive, iterative team culture that values curiosity, learning, and strong engineering practices
- Contribute to the growth and success of your teammates through knowledge sharing and mentorship
- Take ownership of multiple functional areas in our platform — from development to production (“you build it, you run it”)
- API Development: Design and build high-performance back-end services using Python to facilitate communication between microservices
- Actively monitor and optimize code to ensure platform performance
- Implement comprehensive monitoring, alerting, and logging strategies to ensure the health and performance of all integrations and back-end services.
Requirements
- 8+ years of experience in software engineering
- 5+ years experience with a web development framework (Python/Typescript preferred: Flask, NestJS, Express, Django, or FastAPI)
- Experience in ownership of designing, building and operating of SaaS products in cloud environments (AWS preferred)
- Experience with a Relational DB (PostgreSQL preferred)
- Familiarity with LLMs and Agent development
- Familiarity with the tradeoffs and architecture of modern distributed systems and event-driven architectures
- Knowledge of software development best practices (DevOps, CI/CD, automated testing, observability)
- Hands-on experience with containerization technologies (Docker, Kubernetes)
- Familiarity with Elasticsearch or other document stores
- Experience with observability tools like Sentry and Grafana, building and monitoring dashboards
- Experience with designing high performance and scalable APIs with backwards compatibility
- Proven success working within fast-paced, agile environments and cross-functional teams
- Strong communication skills, with the ability to collaborate with both technical and non-technical partners
- Comfortable working with ambiguity and translating complex problems into clear, thoughtful solutions
- Committed to fostering an inclusive, team-oriented environment and contributing to a culture of continuous improvement.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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