AVP leading Manulife’s global payroll and rewards operations for 40,000 employees. Driving compliance, transformation, vendor performance, and high - performing international teams.
About the role
- Payroll Supervisor overseeing unionized payroll team delivering bi-weekly payroll for Seaspan Shipyards. Leading payroll operations and providing oversight to ensure compliant and timely payroll processing.
Responsibilities
- Oversee the accurate and timely processing of complex, full-cycle bi-weekly payrolls, including regular payroll, adjustments, retroactive payments, and off-cycle payments.
- Ensure payroll operations comply with legislation, collective agreements, company policies, and regulatory requirements.
- Review payroll reconciliations, audits, and reporting to ensure payroll accuracy and compliance.
- Monitor payroll workflows and deadlines to ensure service levels and operational requirements are consistently met.
- Support payroll year-end activities, including T4s, reconciliations, statutory reporting, and audits.
- Resolve queries from internal or external customers by providing information on complex processes and related policies.
- Provide leadership, coaching, training, and performance support to payroll team members.
- Foster a collaborative, customer-focused, and high-accountability team environment.
- Stay up to date on collective agreement requirements and interpret these in day-to-day practices where necessary.
- Identify needs for system performance to process payroll information accurately and efficiently.
Requirements
- Post-secondary degree supplemented by advanced coursework in payroll and accounting.
- Minimum of ten (10) years’ experience processing full-cycle multi-company payrolls.
- Minimum of three (3) years of experience in a leadership or supervisory capacity.
- Completion of the National Payroll Institute (NPI) Compliance Practitioner certification.
- Completion of, or active enrolment in, the National Payroll Institute Certified Payroll Manager program.
- Previous experience managing unionized employees preferred.
- Demonstrated knowledge of union contract interpretation (required).
- Strong functional and technical payroll expertise.
- Advanced proficiency in Microsoft Excel.
- Excellent verbal and written communication skills.
- Proven ability to lead and support payroll teams in a deadline-driven environment.
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced setting.
- Customer-focused with a commitment to providing responsive and professional service.
- Ability to work effectively both independently and collaboratively across teams.
- Strong analytical, problem-solving, and critical-thinking skills.
- Ability to interpret and apply legislation, regulations, policies, and collective agreements with professionalism and discretion.
Benefits
- Optional hybrid work schedule after 90 days of onsite work and onboarding
- Subject to the terms of the Flexible Work Policy Agreement
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AVP leading Manulife’s global payroll and rewards operations for 40,000 employees. Driving governance, transformation, vendor performance, and high - performing international teams.
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