Oversee campaign-related inquiries and operational tasks to support customer growth and retention in retail banking.
Responsibilities
The Operations Manager-Segments & Growth/Retail Banking will resolve branch and Virtual Connect inquiries and escalations related to customer campaigns and offers, develop and maintain operational dashboards, update monthly metrics and management reports, ensure process documentation is accurate, propose and implement workflow improvements, collaborate with various business units, and support the development of management reports and operational materials.
Requirements
5+ years retail banking experience in Product, Operations, Process Management, Branch Banking, or Customer Service; strong understanding of retail banking products and business processes; Bachelor’s Degree or higher in a relevant field; excellent attention to detail and organizational skills; ability to multitask and prioritize effectively; proactive risk awareness and control mindset; proficient in MS Office tools.
Construction Project Manager delivering commercial elevator projects for KONE, a global elevator and escalator company. Managing schedules, resources, procurement, safety, quality, budgets, and forecasts.
Junior Project Manager coordinating large dealer projects from orders through installation for BRC. Managing plans, stakeholders, site visits, and project delivery across Canada and the USA.
Intermediate Project Manager managing $20 - $50M water and wastewater construction projects for Maple Reinders Constructors. Leading schedules, stakeholders, quality delivery, and junior project - team development across Ontario.
Project Manager delivering $20 - $50M water and wastewater construction projects for Canadian builder Maple Reinders. Coordinating schedules, stakeholders, quality, and project teams across Mississauga and Ontario sites.
Gestionnaire de projets d’infrastructures complexes chez TEHORA, firme québécoise de services techniques et de gestion. Pilotage des budgets, échéanciers, équipes et travaux en environnements critiques.
Project Coordinator supporting medical communications projects at a Toronto agency. Coordinating timelines, documentation, MLR reviews, meetings, billing, and project reporting.
R&D Project Manager leading multidisciplinary development of mission - critical datacenter electrical equipment for Socomec. Managing schedules, risks, deliverables, and cross - functional project execution.
PMO Team Lead guiding complex IT and transformation project delivery for Alberta’s securities regulator. Leading Project Managers, governance, portfolio reporting and Azure DevOps PMO operations.