Senior Manager, Product Operations role driving operational excellence across Product and Engineering. Builds scalable systems, AI workflows, and processes to improve team velocity and alignment.
Responsibilities
Own and scale product operations frameworks (e.g., OKRs, planning cadences, execution tracking). Design and implement scalable systems and processes. Leverage AI and automation to streamline workflows. Own and optimize product and engineering tooling ecosystem. Build and maintain resource planning and capacity models. Lead cross-functional operational initiatives. Develop reporting frameworks and dashboards. Partner with Technical Product Managers and Engineering teams. Continuously identify and eliminate inefficiencies.
Requirements
3–6+ years of experience in product operations, program management, business operations, or similar role. Strong systems thinking and first-principles approach. Proven experience leading cross-functional initiatives. Hands-on experience with AI tools, automation, or building internal systems. Experience with product development processes, Agile methodologies, and tools like Jira. Strong analytical and financial acumen. Highly organized with exceptional project management skills. Ability to influence senior stakeholders without formal authority. Strong communication skills.
Benefits
Competitive compensation. Meaningful benefits. Retirement Savings Support with RRSP matching in Canada. Professional development including KEV Academy and KEV University. Hybrid model (3 days in office). Flexible PTO with close to 4 weeks vacation. Office perks including stocked snack bar and catered lunches.
Brand Program Manager optimizing roadmaps, intake, governance, and delivery for EDC’s brand strategy and creative services. Supporting Canadian businesses through export finance and global trade expertise.
AI Program Manager delivering enterprise AI initiatives at Picton Mahoney Asset Management, Canada’s employee - owned investment manager. Coordinating strategy, delivery, governance, and adoption across technical and business teams.
Program Manager running Mila Ventures’ Founders in Residence program. Recruiting entrepreneurs, connecting them with AI researchers, and managing partnerships from sourcing to signed matches.
Senior program manager leading complex enterprise projects from initiation through completion. Coordinating cross - functional teams, budgets, stakeholders, and AI - enabled workflow automation.
Senior Design Program Manager scaling AI - enabled design operations at Instacart, a grocery - delivery company. Driving design systems, tooling, vendors, and cross - functional programs across product teams.
Senior Program Manager improving Dropbox’s distributed employee experience through AI, tools, and knowledge management. Leading research, experiments, and cross - functional programs that improve technology adoption and effectiveness.
Senior Program Manager delivering complex programs and operational initiatives for Social Innovation Canada, a national charitable organization. Coordinating governance, budgets, risks, reporting, and cross - functional execution remotely.
Senior Program Manager delivering client programs for DNAstack’s precision medicine and biomedical data - sharing software. Coordinating cross - functional teams, budgets, contracts, and executive stakeholders.
Program Manager leading workforce development programs for ICTC, Canada's digital - economy nonprofit. Managing budgets, partners, employers, reporting, and cross - functional delivery across Ontario.