Security Engineer responsible for driving technical sales and customer engagement for Tenable's cybersecurity products. Collaborate cross - functionally to develop business propositions and solutions for customers.
LP
Solutions Consultant (CCaaS)
Posted via LinkedIn Recruiter (not a company profile)
Posted last month
About the role
- Accenture Song seeks a Solutions Consultant (CCaaS) to design and deliver contact center and agentic AI solutions using NiCE CXone and Cognigy, leading workstreams from discovery to go-live.
Responsibilities
- A hands-on Solution Consultant who designs and delivers next generation contact center and agentic AI experiences on NiCE CXone and Cognigy, with growing depth in Agentic AI platforms. You own discrete solution workstreams end to end discovery, design, build oversight, and go-live, while collaborating closely with senior architects and engagement leads on broader program strategy. At this level, you’re expected to lead the technical design of a workstream or mid-sized engagement, mentor more junior engineers and consultants, and represent the solution credibly in front of client managers and directors. You bring sharp execution, a point of view on conversational and agentic AI, and the appetite to grow into a principal architect role.
Requirements
- 5+ years designing and delivering contact center solutions, with at least 2+ years hands-on with NiCE CXone. 2+ years building conversational AI solutions on Cognigy. Demonstrated experience designing or building LLM-powered or agentic AI solutions in CX. Working knowledge of cloud architecture on AWS, Azure, or GCP. Solid grasp of REST APIs, webhooks, JSON, and integration patterns; comfortable reading and writing code (JavaScript, Python, or similar). Understanding of contact center KPIs. Experience leading a workstream or mid-sized engagement end to end. Strong written and verbal communication. A minimum of a high school diploma or GED. English is required.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Solutions Engineer at Heidi focusing on technical sales and integration in healthcare technology. Collaborating with teams to deliver tailored solutions and support sales cycles in an innovative environment.
Databricks Pre - Sales Engineer at Bits In Glass bridging sales and technical aspects. Leading technical discovery, designing solutions, and collaborating with sales teams.
Pre - Sales Engineer specializing in Databricks solutions for Bits In Glass AI consulting firm. Engaging with customers to design data and AI solutions throughout the sales cycle.
Pre - Sales Consultant for Wi - Fi and network solutions designing architecture and showcasing value to clients. Collaborating with sales and technical teams to address customer needs and requirements.
LP
MS 365 Solutions Consultant (Senior Advisor)
LinkedIn Recruiter Post
Senior MS 365 Solutions Consultant to drive digital transformation with M365, AI, and collaboration tools. Lead migrations, Power Platform solutions, and AI copilots in Ottawa.
Presales Consultant at Softway Medical identifies and demonstrates solutions for client workflows in healthcare. Engaging with clients to understand functional needs and validating proposed solutions.
Presales Consultant collaborating with Enterprise Sales to design impactful AI solutions for clients. Driving success and measurable outcomes in a fast - paced environment.
Presales Engineer providing ERP solutions expertise at Acumatica. Supporting partner sales productivity and delivering compelling product demonstrations.
Product Pre - Sales Engineer at NiCE, contributing to presale function success in AI - driven solutions. Collaborating with sales and engineering teams to enhance customer experience.