Technical Program Manager owning Caseware's AI roadmap and cross - functional launches. Driving predictable delivery for Canada's audit and accounting software company.
About the role
- Technical Program Manager driving product development and client success in AI transformation efforts at 3Pillar Global. Leading teams across continents to ensure robust project delivery and governance.
Responsibilities
- Masterfully navigate complex client interactions and co-build agile team structures to ensure project success.
- Lead global projects and program-level engagements with multiple, cross-functional teams.
- Provide supervision, mentorship, and growth opportunities for managers within your engagements or practice area.
- Utilize your full-cycle product development expertise and deep understanding of Agile methodologies to drive team efficiency and product quality.
- Demonstrate your ability to manage complex solutions and multi-workstream engagements. Plan, resource, and deliver projects with a data-minded and methodical approach, ensuring accountability across all stages of work.
Requirements
- Full-cycle product development expertise - A proven track record of success in leading global projects and navigating complex client accounts, with at least 10 years of relevant leadership experience in product development.
- 8+ years leading end-to-end program management for large-scale retail technology transformation initiatives, including POS modernization, store systems, and enterprise platform deployments across thousands of locations.
- Leadership Skills: 5 years of leadership experience, with an exceptional ability to lead high-performing teams, manage other managers, and influence cross-functional collaboration. Executive-level communication skills are essential for engaging with technical and business stakeholders.
- Technical Expertise: Demonstrated strength in Agile software development methodologies, managing actionable backlogs, and leading technical strategy for engagements. Your background will include significant experience in delivering digital products from conception to launch.
- Strategic Vision: Ability to absorb complex information and communicate effectively to both technical and non-technical audiences. You'll have a strong understanding of the external business environment and its impact on strategy and operations.
- Experience defining and maintaining program roadmaps covering feature delivery, release cadence, deployment governance, and post-production support in alignment with business and technology objectives.
- Experience in designing and implementing deployment strategies (e.g., A/B rollout, phased releases) to minimize production risk and reduce store downtime.
- Establish program KPIs, metrics, and ROI models; prepare executive and board-level reporting to support investment decisions and transformation funding.
- Experience in identifying and implementing AI-driven operational improvements.
- Education: Bachelor’s degree or higher in a related field. Relevant professional certifications and a record of continuous learning in product development and agile practices are highly desirable.
- Executive level written and verbal english communication skills. Demonstrated success communicating with, influencing, and setting expectations with technical and business stakeholders.
- 5 year of consulting experience, preferably in a professional services firm or in an internal consultancy to executive stakeholders
Benefits
- Medical & dental insurance - with employee contributions
- LTD, Life & AD&D insurance - employee paid
- Paid time off
- 10 Paid Holidays
- RRSP with Employer Matching
- Flexible work policy
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Technical Program Manager running engineering cadence, intake, governance, and organizational readiness at Zapier. Supporting an all - remote automation platform’s engineering teams.
Staff Technical Program Manager taking Webflow’s AI - native products from prototype to general availability. Building scalable execution systems across engineering, product, design, and go - to - market.
Technical Program Manager leading SaaS migrations, development, and backlogs for enterprise MarTech clients. Bridging client needs with technical delivery across Adobe and Salesforce ecosystems.
Accounting Technical Program Manager serving enterprise customers on Guesty’s hospitality accounting platform. Optimizing accounting workflows, month - end processes, product adoption, and roadmap feedback.
Technical Program Manager turning ML, engineering, and product priorities into executable programs. Coordinating releases and risks at Bree, a Canadian consumer finance platform.
Technical Program Manager managing data migration scheduling, capacity planning, and go - live readiness. Improving PointClickCare’s healthcare software delivery through AI and automation.
Technical Program Manager owning enterprise integration plans for Sardine’s financial - crime risk platform. Coordinating clients, Engineering, Product, and Integrations through delivery and reporting.
Senior Technical Program Manager leading hardware, software, and operations programs at Miovision, an intelligent transportation technology company. Driving integrated product launches from planning through customer adoption.
Technical Program Manager operationalizing release governance and dependencies for Petal’s healthcare orchestration and billing software. Fully remote within Canada on an initial six - month contract.