Revenue Operations Director scaling StoreForce’s retail technology sales execution. Driving pipeline discipline, forecasting, account expansion, and repeatable enterprise SaaS sales processes.
About the role
- Revenue Operations Leader optimizing sales funnels, forecasting, and GTM systems for AEM, a global environmental monitoring technology provider. Driving growth through governed data, AI analytics, and seller performance insights.
Responsibilities
- Own Revenue Operations initiatives that accelerate organic growth, improve new logo acquisition, and increase conversion across priority markets and target accounts.
- Partner with sales, marketing, and product leaders to define and prioritize GTM revenue operations strategies, including sales motions, reporting, and performance metrics across the full funnel.
- Provide visibility into pipeline health, revenue forecasting, sales velocity, conversion rates, attribution, and seller activity through dashboards built on clean, governed data.
- Analyze team, seller, and campaign performance using AI-driven analytics to help managers address performance and process gaps.
- Contribute to strategic, annual, quarterly, and monthly sales plans and forecasts.
- Identify and solve operational bottlenecks in sales motions to improve forecasting accuracy, seller activity, pipeline quality, and bookings-to-revenue coverage.
- Own workflows, data governance, and integration discipline across Salesforce, Apollo.io, HubSpot, NetSuite, and future GTM tools.
- Study sales and marketing funnel trends by segment and solution set to inform territory planning, pipeline coverage, and seller/marketer capacity needs.
- Evaluate, pilot, and scale AI tools for conversation intelligence, sales engagement, lead scoring, marketing automation, and seller productivity.
- Report to the Chief Commercial Officer and partner closely with sales and executive leadership.
Requirements
- Minimum of a bachelor's degree in Business, Marketing, Business Intelligence, or related field.
- Minimum 5 years of experience in revenue operations, sales operations, marketing operations, GTM analytics, or a comparable commercial operations role.
- Proficiency with Salesforce and related GTM systems, including CRM workflows, pipeline reporting, forecasting, CPQ, and predictive analytics capabilities.
- Salesforce Admin or Developer certification preferred.
- Demonstrated expertise in sales motions, funnel management, and KPIs that drive growth and improved forecasting in similar B2B or public safety domains.
- Strong analytical skills with the ability to translate complex data, predictive insights, and AI-driven analysis into clear recommendations.
- Experience with AI- and ML-powered sales and marketing automation solutions, such as Clari, Gong, 6sense, HubSpot AI, or comparable tools.
- Experience designing, developing, and implementing advanced BI/reporting and predictive-analytics solutions.
- Ability to work cross-functionally and internationally.
- Learning mindset with curiosity about emerging AI/GenAI tools and creative, resourceful problem-solving ability.
- Comfortable operating in a highly dynamic, fast-paced, rapidly evolving AI-driven technology environment.
- Must be eligible to work in the U.S. or Canada without company sponsorship for employment-based work authorization.
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