Inside Sales Representative selling Infovista's network testing and planning solutions to telecom operators across North America. Managing customer growth, prospecting, and technical sales opportunities.
About the role
- Inside Sales Representative supporting Dock Products Canada’s access solutions sales. Managing leads, quotes, customer relationships, and coordination with production and engineering.
Responsibilities
- Develop understanding of assigned product applications, including design, installation, and operation
- Interact with potential customers, architects, and engineers
- Provide sales support for Regional Sales representatives
- Assist Regional and National Accounts with marketing and submittal pieces and segment-specific strategies
- Develop and maintain customer relationships and optimize resource use to achieve targets
- Perform online customer training where required
- Compile prospective customer lists and sales leads
- Source opportunities through inbound website, internet, phone, and team-member leads
- Follow up on leads and document lead activity
- Perform outbound cold calls and emails
- Respond to client calls and requests
- Increase sales through upselling and quotation follow-up
- Review and approve non-standard quotes or bids
- Enter customer and sales contact data into the database
- Cover day-to-day activities in open territories as needed
- Conduct post-shipment and post-installation customer follow-up
- Liaise with production and engineering to ensure on-time delivery and resolve technical issues
Requirements
- Bachelor’s Degree in business administration or Engineering
- Estimating experience
- 3+ years of Inside Sales or Project Management experience preferred
- Proven success record in exceeding revenue and margin budget goals
- Proficiency in JD Edwards (JDE) and related business systems
- Strong working knowledge of Microsoft Outlook, Word, and Excel
- Ability to work independently with minimal supervision while managing multiple priorities
- Excellent written and verbal communication skills
- Ability to adapt and maintain performance in a fast-paced and changing work environment
- Strong interpersonal skills and ability to build effective working relationships across all organizational levels
Benefits
- Top wages based on experience
- Competitive and comprehensive benefit package
- Pension plan
- Clean and safe working environment
- Training and development opportunities
- Regular feedback
- Equal opportunity workplace
- Diverse and inclusive teams
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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