Inside Sales Appointment Setter booking qualified consultations for ProConnect, Renewal by Andersen’s window and door replacement center. Handling high - volume homeowner calls remotely.
About the role
- Inside Sales Representative selling Infovista's network testing and planning solutions to telecom operators across North America. Managing customer growth, prospecting, and technical sales opportunities.
Responsibilities
- Manage a portfolio of volume business opportunities for Infovista's Network Testing and Network Planning solutions across North America
- Own and manage existing customers, driving recurring revenue growth and customer retention
- Generate and qualify new opportunities through prospecting, inbound lead follow-up, marketing campaigns, and customer outreach
- Engage telecom operators, vendors, and ecosystem partners to identify business and technical needs
- Manage smaller opportunities independently through discovery, qualification, demonstration, proposal coordination, commercial discussions, and close
- Identify upsell, cross-sell, and expansion opportunities within the installed customer base
- Maintain accurate pipeline, forecasting, and customer information in CRM systems
- Collaborate with Account Directors on larger strategic opportunities and account development
- Work with Renewals, Solution Engineering, Marketing, Professional Services, and Customer Support teams to deliver a seamless customer experience
- Contribute market intelligence, competitive insights, and customer feedback to go-to-market initiatives
- Achieve quarterly and annual bookings, pipeline generation, and business development objectives
Requirements
- 3+ years of experience in mobile network testing and benchmarking, drive testing and network performance analysis, radio network planning and optimization, solution consulting or pre-sales for telecom software solutions, or technical/inside sales within telecommunications
- Practical understanding of mobile network technologies, radio access networks, and operator workflows
- Experience working with telecommunications operators, network vendors, system integrators, or related technology providers
- Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Engineering, or a related technical discipline
- Experience with CRM systems and structured opportunity management processes
- Fluent English communication skills, written and verbal
- Preferred: experience with network testing, benchmarking, assurance, optimization, or planning solutions
- Preferred: familiarity with drive test tools, network analytics platforms, planning tools, optimization solutions, or adjacent telecom software
- Preferred: experience presenting technical and business value propositions to engineering and operational stakeholders
- Preferred: demonstrated ability to manage opportunities with limited pre-sales support
- Strong commercial mindset combined with technical credibility
- Ability to engage with radio planning, optimization, performance management, and RF engineering teams
- Excellent prospecting, pipeline generation, and opportunity qualification skills
- Strong customer communication and relationship-building abilities
- Ability to translate technical challenges into business opportunities
- Structured and disciplined approach to pipeline management and forecasting
- Self-motivated, proactive, and results-oriented
- Comfortable working across multiple geographies, cultures, and stakeholder groups
Benefits
- Flexible workplaces — adaptable work schedules, workspaces and locations
- Inclusive culture
- Sustainability — environmental, social & governance programs (ESG Group)
- Innovative environment focused on next-generation networks
- Competitive compensation & benefits plans
- Career development plans
- Mandatory IT security training and ongoing updates to stay ahead of cyber threats
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