Account Executive selling WM Healthcare Solutions’ medical waste and information destruction services. Retaining customers, prospecting new accounts, and growing revenue through outbound sales.
Responsibilities
Retain the current customer base
Expand WMHS value and grow the existing customer base
Prospect and hunt for new customers and incremental revenue in designated territories
Make outbound sales calls to prospective customers
Acquire new customers and convert existing customers through prospecting, lead campaigns and referrals
Provide service to existing customers through email, incoming call queue and web cases via Salesforce
Target upgrade and cross-sell opportunities
Recontract existing customers nearing the end of their contract terms
Use consultative selling strategies to qualify clients and achieve at least 100% of assigned revenue and quota goals
Build a pipeline through marketing campaigns, territory lists, the Internet and other sources
Meet or exceed performance metrics for outbound calls, CRM activities, prospect development, quotes, close rates and task management
Track leads, opportunities, issues and losses in the CRM
Collaborate with team members and cross-functional teams
Research, verify and document prospects and calls in Salesforce.com
Maintain comprehensive and accurate customer interaction notes
Support assigned projects and perform other job-related duties
Requirements
Must live in the greater Brampton, ON area
Bachelor's Degree or equivalent
2 years of experience, preferably in telephone-based sales
2 years of sales/marketing-related work experience demonstrating the ability to manage and develop existing and prospective accounts
French speaking (bilingual) is required
Experience with customer relations and support
Leadership abilities
Ability to learn company features of all company products and services
Knowledge of Microsoft Office products such as Word, Excel and Outlook
Knowledge of Salesforce.com is preferred
Knowledge of Canadian regulatory standards related to waste handling, workplace safety, and healthcare (e.g., CCOHS guidelines, provincial environmental regulations, WHMIS) is preferred
Must have, or be willing to obtain, a REAL ID or TSA-approved alternative if required for air travel or access to federal property
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