Technical Sales Specialist growing Thermo Fisher Scientific’s life - science product sales across assigned territories. Managing customer relationships, strategic accounts, forecasting, and technical product solutions.
About the role
- Sales Representative growing Avantor’s life-science solutions revenue across Greater Vancouver. Acquiring customers, expanding accounts, and delivering consultative scientific product solutions.
Responsibilities
- Manage the sales process and support revenue growth across a defined territory and portfolio of customers
- Acquire new customers and expand business within existing accounts through in-person meetings, product presentations, and consultative selling
- Collaborate with Account Managers, Product Specialists, Customer Care, and other internal teams to deliver tailored solutions
- Maintain accurate records in CRM systems such as C4C and monitor sales activity
- Execute territory business plans aligned with broader commercial goals
- Manage a territory of diverse customers across various markets to optimize sales revenue growth and gross profits
- Prospect and establish new customers by managing a sales pipeline and developing and delivering value-based proposals
- Develop retention strategies and expand Avantor’s role with existing customers
- Detail products, determine customer needs, and recommend Avantor solutions
- Build and sustain customer relationships and ensure satisfaction and loyalty
- Implement company marketing plans, strategies, and sales processes using available resources
- Work with sales management to develop proposals and implement sales strategies
- Work with local manufacturer representatives to improve product knowledge, pricing, and account profitability
- Demonstrate Avantor’s mission and uphold the Avantor Code of Conduct
- Perform other duties as assigned
Requirements
- Bachelor’s degree within sciences or equivalent, or applicable experience preferred
- 1-3+ years of experience preferred
- Experience working in a complex, dynamic sales environment with multiple purchasing decision-makers and a solution-based approach
- Business-to-business sales experience preferred, especially distribution experience
- Scientific background and/or experience in a laboratory or research environment preferred
- Excellent people skills in communicating and collaborating with customers, manufacturing representatives, management, team members, and internal specialists
- Ability to conduct business conversations with business owners and decision-makers
- Ability to work independently and manage time and territory successfully
- Excellent analytical skills and ability to sell strategically within an account
- Ability to understand individual customer operations
- Computer knowledge including Microsoft Office; Salesforce or QlikView experience preferred
- Should be located in the Greater Vancouver Area
- Must possess a valid driver's license in good standing
- Willingness to travel to customer locations at least 5 days per week
- Expected travel of 50–75%, including overnight travel
- Canadian Sales associates must travel to the United States for annual sales conferences and occasional training sessions
Benefits
- Competitive compensation: salary and commission
- Technology/Equipment provided by Avantor
- Three weeks’ starting vacation entitlement
- 11 paid statutory holidays
- Paid sick days
- Extended medical, dental, health & vision coverage, paid by Avantor
- Group RRSP with company matching contributions
- Employee stock purchase program
- Employee Assistance Program
- Wellness reimbursement program
- Tuition reimbursement program
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