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About the role
- Privacy Operations Specialist executing privacy controls, assessments, incidents, and DSARs for Aviso, a Canadian wealth management and investment services provider. Embedding Privacy by Design across business and technology teams.
Responsibilities
- Execute and deliver Aviso’s first-line privacy controls and day-to-day Privacy Program activities
- Manage privacy incidents, breaches, complaints, inquiries, and breach reporting, including CIRO ComSet reporting
- Manage the privacy inbox and act as the primary operational contact for privacy requests and investigations
- Triage project and PIA intake requests
- Conduct Privacy Impact Assessments, Transfer Impact Assessments, and privacy reviews for initiatives, vendors, technologies, and business processes
- Embed Privacy by Design principles into planning, development, implementation, and operationalization
- Act as a Privacy SME on operational squads, project teams, and business initiatives
- Influence stakeholders and challenge business decisions to incorporate privacy requirements
- Develop, maintain, and enhance privacy processes, procedures, standards, and controls
- Monitor remediation activities, corrective action plans, and outstanding privacy risks
- Maintain privacy logs, trackers, reporting dashboards, and program performance reports
- Use AI-enabled tools and automation to streamline repetitive operational tasks
- Support privacy management technology and workflow solutions
- Conduct vendor and third-party privacy monitoring and validate contractual privacy provisions
- Support privacy requirements in vendor contract negotiations and renewals
- Monitor emerging privacy risks, control gaps, trends, and industry best practices
- Partner with business, technology, legal, compliance, information security, and data governance teams
- Execute first-line privacy operational controls under Aviso’s control framework
- Manage DSARs from intake through resolution in compliance with legislative timelines
- Escalate complex privacy matters and emerging risks to the Manager, Privacy Operations
Requirements
- Degree or diploma in Business, Law, Information Technology, Risk Management, Privacy, or a related field
- IAPP certification (CIPP/C, CIPM, CIPT, or AIGP) preferred
- 5+ years of progressive experience in privacy, compliance, risk management, governance, legal operations, or a related discipline
- Hands-on experience managing privacy incidents and breaches, including intake, investigation, root cause analysis, remediation tracking, and regulatory reporting
- Experience managing data subject rights requests, privacy inquiries, complaints, and related operational privacy processes
- Experience conducting Privacy Impact Assessments (PIAs), vendor privacy reviews, and privacy risk assessments
- Strong knowledge of Canadian privacy legislation, regulatory requirements, and best practices, including PIPEDA, Bill C-36, Law 25, provincial privacy laws, breach reporting obligations, cross-border data transfer mechanisms, and adequacy assessments
- Operational privacy expertise implementing and managing privacy processes, controls, workflows, and governance activities
- Ability to translate regulatory obligations and privacy risks into practical business processes, procedures, controls, and operating practices
- Strong stakeholder management and influencing skills
- Experience supporting change management initiatives
- Strong analytical and problem-solving skills
- Experience developing and maintaining privacy metrics, dashboards, reports, and trend analysis
- Ability to manage multiple competing priorities, work independently, and exercise sound judgment
- Excellent verbal and written communication skills
- Fluent communication skills in English required; bilingual French is an asset
- Strong organizational and project coordination skills
- Advanced proficiency with Microsoft Office, including Excel, PowerPoint, Word, Outlook, and Teams
- Experience within financial services, wealth management, insurance, securities, or credit unions preferred
- Experience with privacy management software, workflow tools, ServiceNow, Archer, or GRC platforms preferred
- Experience supporting regulatory submissions and regulator interactions preferred
- Knowledge of privacy automation, AI governance, or data governance practices preferred
- Experience with records management and data lifecycle governance preferred
Benefits
- Competitive compensation package that rewards and recognizes individual contributions
- Excellent health, dental and insurance benefits
- Generous vacation time
- Fitness benefit
- Parental leave top-up options
- Matching contributions to retirement program
- Learning & development opportunities
- Education assistance program
- Regular social events
- Accommodation support throughout the hiring process
Job title
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Experience level
Salary
Degree requirement
No Education Requirement
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