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About the role
- Senior Associate operating DLP and DSPM solutions for PwC Canada’s cybersecurity clients. Managing policies, incidents, integrations, audits, and data protection operations.
Responsibilities
- Assist in onboarding new clients through requirements gathering, policy baselining, and go-live support
- Monitor the health of security applications and appliances and take action to ensure optimal performance
- Integrate new data sources into data protection platforms
- Create, enforce, and tune policies according to best practices, industry standards, and regulatory requirements
- Identify tuning opportunities to reduce alert noise and improve signal fidelity
- Troubleshoot and support configurations and management of data protection systems
- Address urgent data protection issues and incidents through on-call rotation
- Build and maintain SOPs, Current State Assessments, and runbooks
- Maintain security platforms and ensure they are used to their full potential
- Provide regular updates to client focal points on weekly, monthly, and quarterly schedules
- Coordinate with internal and external stakeholders
- Provide knowledge transfer sessions to peers and client personnel
- Operate and configure DLP and DSPM solutions
- Manage quarantine, policy exceptions, and user escalations
- Support use-case development and threat modeling for insider risk and data exfiltration scenarios
- Perform root cause analysis and document incident reports
- Support compliance audits and operational reporting
Requirements
- 3–5 years of hands-on experience in data protection operations (DLP and DSPM)
- Proven expertise in at least two primary technologies: Microsoft Purview, Microsoft AIP, Cyera, Big ID, SkyHigh, Trellix Symantec/Broadcom, Forcepoint, Varonis, or Netskope
- Exposure to secondary tools such as Microsoft Sentinel, Google SecOps, Splunk, or Exabeam is a plus
- Proficient in Incident Management and Change Management
- Ability to handle high-pressure situations with key stakeholders internally and externally
- Good analytical, problem-solving, and interpersonal skills
- Experience in vendor management
- Willingness to adapt to evolving threats and technologies and continuously update skills
- Experience working in an MSSP environment
- Ability to configure and validate data protection policies and rules
- Available for on-call rotation
- Available for work visa sponsorship: No
- Government clearance required: No
Benefits
- Variable incentive pay programs for eligible employees
- Competitive compensation package
- Inclusive benefits
- Flexibility programs
- Comprehensive total rewards package
- Accommodation throughout the application, interview, and employment process
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Experience level
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Degree requirement
No Education Requirement
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