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About the role
- E-commerce operations specialist maintaining PERGOLUX’s US Shopify storefront for Scandinavian-inspired outdoor living products. Managing QA, promotions, catalog accuracy, and conversion performance.
Responsibilities
- Conduct daily end-to-end health checks across PDPs, collection pages, cart, and checkout flows.
- Identify and resolve storefront issues before they impact customers.
- Lead pre-release QA for storefront themes, localized content, discount logic, and new application features across desktop and mobile devices.
- Configure, test, and manage digital promotional campaigns and discount logic in Shopify.
- Coordinate campaign go-live timing with marketing launches.
- Maintain catalog integrity across US product listings, spec sheets, and Google Merchant Center feeds.
- Analyze and report weekly storefront KPIs, including conversion rates, funnel drop-offs, and site speed.
- Provide actionable insights and immediate optimizations.
- Collaborate with regional leadership, US Sales and Marketing, and global digital teams.
Requirements
- 1 to 3 years of hands-on experience in e-commerce operations or webshop management.
- Direct expertise using Shopify and digital analytics platforms.
- Exceptional attention to detail with a disciplined, mobile-first testing mindset.
- Proven analytical capability using GA4 or Shopify Analytics.
- Strong written and verbal communication skills.
- Ability to coordinate effectively across international time zones.
- Proactive attitude aligned with PERGOLUX core values.
- Legally entitled to work in Canada without sponsorship.
- Able to work in a hybrid arrangement Monday to Thursday from the Burnaby (Metrotown) office and Fridays from home.
- Experience managing product feeds or troubleshooting product data in Google Merchant Center.
- Experience performing website QA, including testing product pages, cart functionality, checkout flows, and promotional discounts.
- Experience managing product listings, pricing, collections, or promotional campaigns in Shopify.
Benefits
- Comprehensive health insurance coverage.
- Retirement plan options.
- Paid vacation and sick days.
- An international, collaborative work environment that values creativity and innovation.
- Professional growth opportunities in a rapidly scaling e-commerce company.
- Team culture & events including team-building activities, seasonal celebrations, and after-work gatherings.
- Employee discounts on all PERGOLUX products.
- Comfortable workspace with complimentary snacks and beverages.
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