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About the role
- E-Commerce Operations Manager driving Amazon account performance and Asian supply chain operations. Managing listings, forecasting, suppliers, logistics, and product development for a premium bedding retailer.
Responsibilities
- Responsibility for Amazon account management as an established core revenue channel
- Sustainable performance optimization of the Amazon channel and maximization of its potential
- Analysis of Amazon performance via Sellerboard and Seller Central
- Operational account management: listing creation and optimization, case management, review management, and Flat Files
- Management and further development of the supply chain, with a focus on Asia
- Maintaining and expanding supplier relationships, including daily communication
- Managing large-volume orders
- Order planning and forecasting to ensure product availability
- Collaboration with logistics providers on warehouse management, customs clearance, goods receipt, and shipments to Amazon
- Supporting new product development
- Managing processes and external partners in a data-driven and independent manner
- Approximately 50% of the role focused on Amazon and 50% on supply chain operations
Requirements
- Practical experience with FBA/FBM
- Proficient use of Amazon Seller Central
- Experience with Helium 10, DataDive, and Sellerboard is an advantage
- Experience in international purchasing and logistics/supply chain within e-commerce is an advantage
- A degree in marketing, communications, e-commerce, business administration, or a related field is an advantage
- Understanding of e-commerce (Amazon FBA and web shop platforms), business fundamentals, branding, and social media
- Graphic design experience and familiarity with tools such as Photoshop, Canva, or Adobe Express are optional
- German: Fluent
- English: Fluent
- Analytical, data-driven mindset with strong attention to detail and a willingness to handle meticulous tasks
- High level of perseverance, ambition, and self-confidence
- Quick learner with the ability to understand complex e-commerce topics
- Open, trustworthy communication style and a high degree of loyalty
- Entrepreneurial mindset and a high level of personal responsibility
- Willingness to go the extra mile when necessary
- Curious, eager to learn, and motivated by new challenges
- No formal qualifications required: “We are looking for people, not degrees!”
Benefits
- 100% remote work with location freedom, including the possibility to work abroad
- Flexible working hours
- Flexible vacation arrangements, including short-notice requests
- Secure, long-term employment
- Collegial, family-like working atmosphere
- Flat hierarchies and an open feedback culture
- Opportunities for professional development
- Exceptionally steep learning curve and broadening of horizons through a network of experienced e-commerce sellers
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