Head of Partnerships building Weflow’s PE, RevOps, and CRM partner ecosystem. Turning strategic relationships into scalable pipeline for its Revenue AI Platform.
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Director, Revenue Operations – Enterprise
Posted yesterday
About the role
- Director scaling enterprise revenue operations for Clio, a legal AI technology company. Building GTM infrastructure, forecasting, analytics, and cross-functional enterprise growth operations.
Responsibilities
- Build and lead the Enterprise Revenue Operations team, covering Sales, CS Operations and Analytics
- Partner with the SVP of Enterprise to design and execute GTM strategies that enable the enterprise segment to scale
- Establish enterprise sales processes, operating cadences, and Rules of Engagement
- Work with enablement to operationalize programs across the full customer lifecycle
- Own enterprise post-sales operations, including onboarding, adoption, renewal, expansion, and professional services processes
- Ensure enterprise tooling integrates into Clio's core tech stack
- Partner with Product, Product Marketing, and Enterprise leadership to operationalize GTM strategies across Clio's suite, including Vincent and Clio Operate
- Ensure pricing, packaging, and sales motions support enterprise buyers adopting multiple products
- Develop frameworks supporting cross-sell and expansion in complex enterprise environments
- Own pipeline and ARR forecasting across the enterprise segment
- Lead territory design, segmentation, quota allocation, and capacity planning
- Own incentive compensation design for the enterprise GTM organization
- Lead QBRs, MBRs, and executive reporting
- Define and manage GTM metrics covering pipeline health, conversion, retention, expansion, and efficiency
- Partner with Data and Finance to maintain GTM data infrastructure and support board-level reporting
- Own analytics and build the analytics capability for Enterprise
Requirements
- Bachelor's degree; MBA preferred
- 7+ years as a Senior Manager of RevOps or 3+ years as a Director of RevOps in a B2B SaaS environment
- Experience building or scaling Enterprise GTM operations, ideally in a company moving upmarket
- Management experience required — 3+ direct reports
- Strong analytical skills with the ability to translate complex data into clear recommendations for senior leadership
- Comfortable in a matrix environment — influencing without direct authority across multiple functional teams
- Roll-up-your-sleeves mentality — this is a builder role, not a manager-only role
- Proficiency with core GTM tools including Salesforce, SalesLoft, Gong, CPQ platforms, and familiarity with Professional Services Automation (PSA) and Customer Success platforms
- Ability to travel to or within Canada one week per quarter
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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