People Operations Manager owning workforce data, reporting, benefits, and HRIS operations. Building trusted people analytics for Cohere’s enterprise AI products.
Responsibilities
Own headcount, attrition, and people cost reporting end to end
Build executive- and board-level reporting
Define people metrics and their meanings
Reconcile People and Finance headcount
Clean up reporting taxonomies, beginning with termination reasons
Identify and resolve data quality problems
Build checks to prevent bad data from entering systems
Own the employee data model, definitions, and governance
Work with the HRIS team to support required reporting
Challenge and improve current systems according to the data vision
Own US and global benefits administration, renewal cycles, and open enrolment
Own employee records, employment verification, and data requests
Support the team handling day-to-day employee questions
Automate recurring reporting
Enable managers and leaders to access their own data
Reduce manual reporting requests
Produce reporting suitable for audits and external diligence
Work with Finance and IT on data controls and evidence
Design People Operations systems for future company growth
Requirements
5+ years of people analytics and reporting experience within fast-paced, scaling environments
Meaningful experience delivering people operations solutions across all aspects of the talent journey
Experience in HRIS implementation or migration
Experience building reports from scratch
Proactively identify and resolve data quality issues, maintaining high standards for clean, reliable analytics data
Effectively communicate data insights, including numerical findings, source methodology, and rationale for discrepancies
Write clearly and document by default
Experience running operations across multiple countries and entities, including EOR or contractor populations
Comfortable across the employee journey, from hire to exit
Ability to pick up new tools quickly
Experience with Rippling or implementing it preferred as a bonus
Experience building reporting in a BI tool or working comfortably in SQL
Experience with IPO readiness or SOC 2 and SOX preparation
Benefits
A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch
Full health and dental benefits, including a separate budget for mental health
RRSP matching, 401K, Pension Scheme
100% Parental Leave top-up for up to 6 months, for either parent
Annual enrichment benefits: arts & culture, fitness/wellness, quality time, and a workspace improvement credit
Education & learning stipend for conferences, courses, and coaching
6 weeks of paid vacation (30 working days)
Budget for traveling to other offices if you are remote
Annual company offsite
Daily lunch program, snacks, and regular community and social events for office employees
Co-working benefit for employees not near an office
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