Principal Protection & Control Engineer leading high - voltage substation protection and control projects for Qualus, a power infrastructure solutions firm. Providing technical governance, approvals, commissioning support, and mentorship.
About the role
- Senior Software Engineer responsible for authentication systems in AI-driven contact center solutions. Collaborating with product and engineering teams on innovative platform developments.
Responsibilities
- Play a substantial role in the platform frontend and authentication engineering team.
- Work with Cresta product and engineering teams, build and continuously improve the Cresta platform and new product requirements.
- Stay closely with customers and their requirements, analyze the technical tradeoffs, own the customer facing deliverables.
- Demonstrate the engineering best practices in deliverables and daily work. Uphold others to the same high standards.
- Technical ownership in a substantial part of the Cresta authentication stack.
- Contribute to building the best-in-class company in addition to building the best-in-class product.
- Full stack support for Cresta’s 1st party and 3rd party authentication systems (frontend and backend).
- The authentication team is responsible for building systems to authenticate users, service accounts, virtual agents, server workloads, cloud based authentication for external integrations, etc.
- Expanding Cresta’s BYOID (Bring Your Own Identity) repertoire.
- Securing sign-in (password authentication, multi-factor authentication, etc) and application access.
- Building customized, streamlined and frictionless customer-specific auto-login systems.
- Improving and migrating from legacy authentication systems to more modern industry-based, standardized and secure systems.
Requirements
- Bachelor’s degree in Computer Science or related field. Strong Computer Science fundamentals.
- 8+ years of experience in relevant domains (Identity and Access Management).
- Very solid coding skills.
- Experience in various authentication protocols (OAuth 2.0, OIDC, SAML 2.0, FIDO 2.0, etc).
- Golang for backend services (gRPC, Protobuffers).
- Postgres, Redis, Kubernetes, Cloud based services (AWS), etc.
- Familiar with React or Angular. Have used at least one of them in large scale consumer-facing products.
- Proficient in designing and maintaining clear end-to-end authentication systems.
- Experience as a technical lead of full stack supporting various authentication and security product features.
Benefits
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunch reimbursement for in-office employees
- PTO: 3 weeks in Canada
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