Senior Payroll Specialist managing full-cycle payroll processing for premier clients. Leading issue resolution and collaborating on strategic payroll initiatives, ensuring compliance with Canadian regulations.
Responsibilities
Advanced Processing: Manage full-cycle payroll processing for our premier client base, handling advanced overrides, manual tax overrides, and void management.
Lead Issue Resolution: Act as the first point of escalation for complex technical or client service inquiries, troubleshooting HRIS and payroll discrepancies with urgency.
Drive Special Projects: Collaborate directly with the Payroll Supervisor on strategic initiatives to improve payroll SOPs and workflow efficiency.
Cross-Functional Collaboration: Partner with internal departments to solve system issues and maintain flawless compliance with multi-provincial Canadian regulations.
Requirements
Credentials: PCP or PLP certification is required.
Language: Fully bilingual and proficient in both French and English.
Experience: 5+ years of dedicated payroll experience, specifically handling multi-provincial Canadian payroll software.
Leadership Traits: Superior logic, decision-making capabilities under pressure, and a proactive attitude toward process improvement and cross-functional problem-solving.
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