AVP leading Manulife’s global payroll and rewards operations for 40,000 employees. Driving compliance, transformation, vendor performance, and high - performing international teams.
About the role
- Payroll Supervisor managing a team of Payroll Specialists in Toronto. Ensuring payroll accuracy and compliance while enhancing departmental efficiency.
Responsibilities
- Supervises the team of Payroll Specialists, Payroll Assistants and Payroll Associates in client payroll function
- Provides day to day operational leadership within the department.
- Responsible for performance reviews, PTO approvals, timecard approvals, and coaching employees.
- Ensures all payrolls are completed as scheduled and assists the team where needed.
- Monitors payroll associates and specialists that input payroll data and prepare payroll checks.
- Inputs changes to personnel information or tax laws, overtime, and bonus payments.
- Assists in the preparation and distribution of payroll-related summaries.
- Develops best practices to improve payroll process efficiency and accuracy.
- Addresses payroll related queries and requests and analyzes payroll problems for resolutions.
- Participates in hiring process, performance reviews, and progressive discipline.
- Prepares and leads department meetings.
Requirements
- High School Diploma or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) required.
- Experience handling/managing multi-Canadian provincial payrolls, payroll systems, and processing Canadian payroll.
- 5-7 years of payroll processing experience, preferably in the payroll services or similar industry.
- Bilingual - Proficient in French and English.
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AVP leading Manulife’s global payroll and rewards operations for 40,000 employees. Driving governance, transformation, vendor performance, and high - performing international teams.
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