Sales Development Manager

Posted 12 hours ago

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About the role

  • Sales Development Manager building Documo’s SDR program and pipeline engine. Coaching reps selling AI-powered document workflow solutions to healthcare and regulated industries.

Responsibilities

  • Lead, manage, and scale Documo’s sales development function
  • Set up qualification frameworks, messaging, KPIs, and SDR-to-AE handoff processes
  • Design outbound campaigns across cold calling, email, social selling, and events
  • Select, configure, and drive adoption of the SDR tech stack, including Salesforce
  • Document a repeatable SDR playbook that scales as the team grows
  • Guide SDRs to consistently exceed performance targets
  • Own metrics for activity, meetings booked, opportunity conversion, and pipeline generation
  • Report pipeline metrics, conversion rates, and coaching progress to executive leadership
  • Coach reps on account research, messaging, prospecting calls, and objection handling
  • Put the Documo Sales Playbook and ICP Persona Playbooks into practice
  • Run call reviews, email reviews, and roleplays
  • Assess each rep’s strengths and gaps and build individual development plans
  • Partner with Enablement and Product Marketing to ensure reps understand the product and value proposition

Requirements

  • Proven background in B2B SaaS sales development, both as an SDR and as an SDR manager
  • Track record of hitting team pipeline targets
  • Strong grasp of sales methodologies, e.g., Challenger and MEDDIC
  • Experience coaching early-career reps
  • Passion for coaching, mentoring, and developing sales talent
  • Highly organized, with a disciplined approach to onboarding and training cadences
  • Hands-on leadership experience, including joining calls, reviewing recordings, and giving real-time feedback
  • Data-driven approach using Salesforce and sales engagement metrics as coaching inputs
  • Ability to work independently in a fast-paced, fully remote environment
  • Experience in technical or compliance-heavy sales, such as healthcare, HIPAA, or APIs, is a plus

Benefits

  • Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match
  • Annual bonus program based on role and company performance
  • Annual performance reviews with merit increases
  • In-person company kick-off to connect, collaborate, and celebrate
  • Equity opportunities to grow with us
  • Flexible remote work
  • Flexible paid time off
  • Competitive paid parental leave
  • Mental health support
  • Employee Assistance Programs (EAP)
  • Supportive, inclusive, and fun culture

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteWorldwide

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