Deployment Strategist deploying ElevenLabs’ enterprise AI agent platform for Canadian customers. Translating customer workflows into AI-agent solutions and driving strategic deals to measurable outcomes.
Responsibilities
Meet with strategic customers to understand AI transformation goals and identify pain points around customer-facing and operational workflows powered by AI agents
Own flagship deals end-to-end, from identifying use cases through structuring commercial terms and driving deals to close
Embed deeply with strategic customers as a trusted partner and own delivery outcomes
Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them
Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, production readiness, adoption, and impact
Scope applications in new industries and expand AI solutions across sectors globally
Present work results and proposals to technical teams and C-suite executives
Collaborate with Research teams to feed field insights into ElevenLabs' platform and models
Build and deliver demos of ElevenAgents and broader AI technology
Collaborate with customers' engineering and executive teams to bring agents to production and deliver measurable business outcomes
Requirements
3+ years of experience working with customers in a technical capacity
Direct enterprise customer experience is preferred
Experience in product development, delivery, and change management
Comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners
Basic proficiency in Python
Familiarity with API integration
Excellent communication and problem-solving skills
Proven track record of taking ownership of complex, ambiguous projects and delivering results
Adaptability across different customer environments, industries, and technical use cases
Technical aptitude and familiarity with common LLM, tooling, and AI agent frameworks
Ability to creatively map enterprise use cases and workflows to AI systems
Benefits
Annual discretionary professional development stipend
Annual discretionary stipend for meeting colleagues
Annual company offsite
Monthly co-working stipend for employees not near a main hub
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