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About the role

  • Deployment Strategist deploying ElevenLabs’ enterprise AI agent platform for Canadian customers. Translating customer workflows into AI-agent solutions and driving strategic deals to measurable outcomes.

Responsibilities

  • Meet with strategic customers to understand AI transformation goals and identify pain points around customer-facing and operational workflows powered by AI agents
  • Own flagship deals end-to-end, from identifying use cases through structuring commercial terms and driving deals to close
  • Embed deeply with strategic customers as a trusted partner and own delivery outcomes
  • Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them
  • Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, production readiness, adoption, and impact
  • Scope applications in new industries and expand AI solutions across sectors globally
  • Present work results and proposals to technical teams and C-suite executives
  • Collaborate with Research teams to feed field insights into ElevenLabs' platform and models
  • Build and deliver demos of ElevenAgents and broader AI technology
  • Collaborate with customers' engineering and executive teams to bring agents to production and deliver measurable business outcomes

Requirements

  • 3+ years of experience working with customers in a technical capacity
  • Direct enterprise customer experience is preferred
  • Experience in product development, delivery, and change management
  • Comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners
  • Basic proficiency in Python
  • Familiarity with API integration
  • Excellent communication and problem-solving skills
  • Proven track record of taking ownership of complex, ambiguous projects and delivering results
  • Adaptability across different customer environments, industries, and technical use cases
  • Technical aptitude and familiarity with common LLM, tooling, and AI agent frameworks
  • Ability to creatively map enterprise use cases and workflows to AI systems

Benefits

  • Annual discretionary professional development stipend
  • Annual discretionary stipend for meeting colleagues
  • Annual company offsite
  • Monthly co-working stipend for employees not near a main hub
  • Remote-first work arrangement

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Python

Location requirements

RemoteCanada

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