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About the role

  • Senior Manager overseeing People & Culture functions for a youth support organization. Leading talent management, employee relations, and workplace culture initiatives in a strategic role.

Responsibilities

  • Recommend approaches to organizational structure and development (e.g. structure reviews and workforce planning) to leadership, in alignment with the organization’s strategy, managing communication and implementation of these initiatives.
  • Develop, review, and update HR policies and procedures with a focus on equity, accessibility, and trauma-informed practices, ensuring compliance with legislation and alignment with best people management practices.
  • Partner with the leadership team to shape culture, embed core values, develop staff competencies, and build leadership capability across the organization.
  • Lead the full talent lifecycle and employer branding to attract, develop, and retain a high-performing workforce.
  • Develop and track People & Culture metrics (retention, engagement, turnover, diversity) to measure impact and inform decision-making.
  • Lead employee relations and workplace culture initiatives by advising leaders on complex people matters, coaching managers, guiding conflict resolution and workplace investigations and delivering learning programs that foster an inclusive, respectful, and supportive work environment.
  • Oversee the People & Culture budget, compensation and benefits administration, payroll collaboration, and HR systems to ensure operational excellence, regulatory compliance, data integrity, and informed organizational decision-making.

Requirements

  • Post-secondary education in Human Resources, Business Administration, or a related field (CHRL designation strongly preferred).
  • Supervisory experience with demonstrated ability to lead, coach, and develop a team.
  • Deep working knowledge of Ontario employment legislation (ESA, Human Rights Code, OHSA, privacy, and accessibility laws).
  • Experience designing and implementing HR policies, systems, and processes from the ground up.
  • Proven track record of managing complex employee relations cases with sensitivity and sound judgment.
  • Experience with compensation reviews, pay equity analysis, and job evaluation frameworks.
  • Strong proficiency in HRIS systems.
  • Demonstrated commitment to advancing diversity, equity, inclusion, and accessibility in the workplace.

Benefits

  • Satisfactory Vulnerable Sector Police Check clearance
  • Legal eligibility to work in Canada
  • Must be available to work a flexible schedule, including evenings and weekends
  • Must be willing to work onsite in downtown Toronto on a hybrid schedule.

Job type

Full Time

Experience level

Senior

Salary

CA$88,000 - CA$98,000 per year

Degree requirement

Postgraduate Degree

Location requirements

HybridTorontoCanada

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