Field - based clinical account specialist supporting Biosense Webster cardiac electrophysiology devices across Alberta hospitals. Providing procedure support, customer training, troubleshooting, and account management.
About the role
- Field Clinical Specialist Trainer delivering structured training for medical device support. Collaborating with clinical teams to ensure field readiness for cardiac ablation procedures.
Responsibilities
- Facilitate the delivery of the structured scalable training program that ensures consistent field readiness.
- Support the development and maintenance of educational processes and documentation
- Run training sessions for new field clinical specialists
- Support coordination with internal teams to ensure correct equipment availability for training sessions and embedded assessments.
- Ensure proper handoff to field managers, collect feedback and maintain gates for learning progression.
Requirements
- Strong background in clinical support for medical devices
- 5+ years experience in cardiac ablation preferred
- Proven training and facilitation skills and experience delivering in-person hands-on training
- Strong coordination and organizational skills, and the ability to manage multiple stakeholders, complex schedules and moving parts across cohorts.
- Ability to work cross functionally and comfortable partnering with clinical subject matter experts, product teams and field leadership
- Strong communication skills. Ability to simplify complex topics, give direct feedback, manage group dynamics
- Ability to balance structure and flexibility. Can build and follow a plan and adapt when schedules shift, learner needs vary or clinical points of interest are updated
Benefits
- Total cash – the total cash we’ve listed for this position includes a base salary, plus a contribution to a Retirement Savings plan to help support your financial goals.
- Comprehensive medical & dental coverage – for all permanent employees – effective as of Day 1, with no waiting period.
- Work-day flexibility – additionally, we provide 3 personal days per year.
- Support – for you (and your dependents) overall well-being.
- Career progression and learning support.
- Professional membership support.
- Family building – we provide top up for both maternity leave & adoptive leave. Employees can also enroll in benefit coverage for fertility drug treatment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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