Clinical Applications Specialist supporting GE HealthCare’s patient monitoring solutions. Delivering clinical training, workflow optimization, and customer support across Canada.
About the role
- Clinical Applications Specialist helping Canadian clinicians adopt GE HealthCare patient monitoring systems. Delivering bilingual education, implementation support, and workflow optimization nationwide.
Responsibilities
- Serve as a subject matter expert in critical care patient monitoring, clinical workflows, and technology adoption
- Assess customer needs and workflows, develop learning plans, and deliver role-based education for clinicians, super users, and stakeholders
- Facilitate onsite and virtual training, demonstrations, workshops, and evaluations in French and English
- Reinforce evidence-informed practice, system capabilities, alarm-management concepts, and workflow standardization
- Support pre-sale demonstrations, implementation planning, go-live readiness, post-implementation optimization, upgrades, and strategic customer touchpoints
- Collaborate with clinical leaders, educators, super users, key opinion leaders, and multidisciplinary teams
- Work with Clinical Applications, Sales, Service, Product, and Project Management teams
- Communicate risks, dependencies, customer feedback, and opportunities
- Capture training outcomes, share field insights, contribute to education content, and remain current on critical care practice, patient monitoring, and adult learning
- Follow GE HealthCare quality, compliance, privacy, safety, documentation, customer policy, and regulatory requirements
Requirements
- Professional fluency in English, including the ability to teach, present, and write effectively
- Registered Nurse in good standing with the applicable provincial regulatory body
- Degree, diploma, or equivalent combination of education and experience
- 3+ years of clinical experience in critical care, acute care, or patient monitoring
- Knowledge of critical care workflows and physiologic monitoring, including ECG, hemodynamic monitoring, ventilation-related parameters, and alarm management
- Experience developing and delivering clinical education using adult learning principles
- Ability to translate complex clinical and technical information into clear, practical guidance for varied audiences
- Ability to work independently from a home office while contributing to a collaborative national team
- Willingness and ability to travel extensively across Canada, including frequent overnight travel and occasional weekend support
- Some travel to the United States may be required
- Valid driver's license and willingness to complete driving-record and customer credentialing requirements where applicable
- Certification or advanced education in critical care nursing (preferred)
- Experience with GE HealthCare patient monitoring solutions or comparable enterprise patient monitoring platforms (preferred)
- Experience supporting technology implementation, train-the-trainer programs, go-live readiness, workflow assessment, or clinical change management (preferred)
- Strong facilitation, presentation, relationship-building, planning, and documentation skills (preferred)
- Comfort using digital collaboration and virtual facilitation tools (preferred)
Benefits
- Salary and benefits package as part of GE HealthCare's total rewards
- Career opportunities
- Culture fostering care, collaboration, and support
- Home office work arrangement
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