Clinical Applications Specialist and dosimetrist training customers to operate Varian medical systems. Supporting oncology teams through on-site and remote education, demonstrations, and product expertise.
Responsibilities
Provide clinical training and support to customers as a dosimetry subject matter expert, on-site and remotely
Train customers to safely and effectively operate Varian Medical System equipment and use its complex functionality
Manage customer clinical expectations
Provide competitive product performance information to headquarters, marketing, or engineering groups
Coordinate or lead customer and employee training courses
Conduct large-group presentations at seminars, training programs, and trade shows
Provide demo support at local, regional, and national customer trade events
Create quick tips, workbooks, video media, and implementation guides
Collaborate with cross-functional teams to optimize services and customer relations
Create and maintain formal customer training support documents
Design and oversee initial and ongoing training for Clinical Applications Specialists and training for new product releases
Mentor Clinical Training Specialist I and II
Support trade shows, sales, marketing, and testing activities
Perform other duties assigned by Training Operations and/or Applications Manager
Travel to customer and client sites, including Canada, up to 75%–100% of the time
Requirements
Must be a Certified Dosimetrist
Clinical understanding of processes in a medical and/or radiation oncology department
Minimum of 2–3 years clinical experience or equivalent 3 years in position
Bachelor’s degree or equivalent
Enrollment in Varian approved Development Program
Travel required up to 75–100% and intermittent weekends
Excellent interpersonal skills
Exemplary listening, verbal, and written communication skills
Adaptable, positive, and open to new ideas and/or situations
Highly motivated self-starter who takes initiative
Eager to learn and quickly assimilate new concepts
Completion of LMS training plan specific to assigned responsibility
Experienced knowledge of remote training tools, Microsoft Office Suite, Salesforce, ServiceMax, QlikView, and Learning Management System (LMS)
Proficient at leading a team and taking on special assignments
Proficient delivery of training for a minimum of 20%–30% of Varian products
Experienced product knowledge to support cross-functional teams
Must meet Vendor Credentialing requirements for full client-site access, including applicable identification, background check, drug screen, immunizations, TB testing, and healthcare training
Must meet Canadian Border Services requirements for travel into Canada
Valid U.S. or Canadian driver’s license
Must be able to work with controlled technology in accordance with U.S. export control law
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Remote training tools and flexible remote/on-site customer training environment
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