Field Clinical Specialist training clinicians and supporting Terumo medical devices in interventional procedures. Traveling to hospitals, cath labs and customer accounts across Canada.
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Associate Clinical Account Specialist – Electrophysiology
Posted yesterday
About the role
- Field-based clinical specialist supporting Johnson & Johnson MedTech’s cardiac electrophysiology products and procedures in Alberta. Training physicians and hospital teams on CARTO 3 and ablation technologies.
Responsibilities
- Provide professional clinical support to physicians and health care providers on the safe and effective use of the CARTO 3 three-dimensional mapping system in Electrophysiology and OR suites.
- Support and provide expertise on the Biosense Webster electrophysiology product portfolio, including diagnostic and ablation catheters, ICE catheters and RF ablation generator.
- Serve as the main clinical contact for hospital accounts in the territory, including customer in-servicing, inventory management and equipment troubleshooting.
- Deliver education and training on CARTO 3, Biosense Webster products, ablation techniques and electrophysiology procedures to physicians, nurses and technologists.
- Help roll out new technology through peer-to-peer training, customer training and presentations, and physician feedback collection.
- Manage account relationships with the Product Specialist to support business and market share growth objectives.
Requirements
- A University Degree in health sciences, engineering or business or a Cardiology Technologist diploma is required.
- A minimum 1 year of clinical, technical or research work experience in a patient care, hospital environment or medical device background; educational placements or practicums accepted as work experience.
- Ability and desire to successfully complete a comprehensive 12–16 month on-the-job training program covering the Biosense Webster product portfolio, CARTO 3 Mapping system, Cardiac Anatomy and Electrophysiology, RF ablation techniques and Intra-Cardiac Echo (ICE).
- Ability to work seamlessly with operating physicians and nurses, providing undivided attention throughout cardiac procedures.
- Willingness to work in an operating room setting, attend live patient procedures and work variable hours to meet patient needs.
- Willingness to travel up to 25% overnight within the territory, occasionally on short notice.
- Valid driver’s license and safe driving record required to operate a company-issued vehicle.
Benefits
- Permanent full-time employment
- Company-issued vehicle
- Discretionary performance compensation (eligibility stated; details not provided)
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Field - based clinical account specialist supporting Biosense Webster cardiac electrophysiology devices across Alberta hospitals. Providing procedure support, customer training, troubleshooting, and account management.
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