Field Clinical Specialist training clinicians and supporting Terumo medical devices in interventional procedures. Traveling to hospitals, cath labs and customer accounts across Canada.
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Associate Clinical Account Specialist – Electrophysiology
Posted yesterday
About the role
- Field-based clinical account specialist supporting Biosense Webster cardiac electrophysiology devices across Alberta hospitals. Providing procedure support, customer training, troubleshooting, and account management.
Responsibilities
- Provide professional clinical support to physicians and health care providers on the safe and effective use of the CARTO 3 three-dimensional mapping system in Electrophysiology and OR suites
- Provide support and expertise on the Biosense Webster electrophysiology product portfolio, including diagnostic and ablation catheters, ICE catheters and RF ablation generator
- Serve as the main clinical contact for hospital accounts in the territory, including customer in-servicing, inventory management and equipment troubleshooting
- Provide education and training on CARTO 3, Biosense Webster products, ablation techniques and electrophysiology procedures to physicians, nurses and technologists
- Support rollout of new technology through peer-to-peer training, customer training and presentations, and physician feedback collection
- Manage account relationships with the Product Specialist to drive business and market share growth objectives
Requirements
- University Degree in health sciences, engineering or business, or a Cardiology Technologist diploma is required
- Minimum 1 year of clinical, technical or research work experience in a patient care, hospital environment or medical device background; educational placements or practicums accepted
- Ability and desire to successfully complete a comprehensive 12–16 month on-the-job training program covering the Biosense Webster product portfolio, CARTO 3 Mapping system, Cardiac Anatomy and Electrophysiology, RF ablation techniques and Intra-Cardiac Echo (ICE)
- Ability to work seamlessly with operating physicians and nurses and provide undivided attention throughout cardiac procedures
- Willingness to work in an operating room setting, attend live patient procedures and work variable hours
- Willingness to travel up to 25% overnight within the territory, occasionally on short notice
- Valid driver’s license and safe driving record required to operate company-issued vehicle
Benefits
- Discretionary performance-based compensation eligibility
- Company-issued vehicle
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