Field - based clinical account specialist supporting Biosense Webster cardiac electrophysiology devices across Alberta hospitals. Providing procedure support, customer training, troubleshooting, and account management.
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Clinical Applications Specialist – Travelling Position
Posted last month
About the role
- Clinical Applications Specialist training Canadian radiation-therapy customers on Siemens Healthineers equipment. Delivering bilingual instruction, demonstrations, and implementation support while travelling up to 75%.
Responsibilities
- Provide clinical training and support to customers as a radiation therapy subject matter expert, onsite and/or remotely
- Conduct complex product training for customers and employees in English
- Provide timely feedback on competitive product performance to headquarters, marketing, and engineering teams
- Support product demonstrations at local, regional, and national customer trade events
- Lead classroom lectures and laboratory sessions in English and French
- Prepare lesson plans using engineering, field service, and software documentation
- Create quick tips, workbooks, video media, and implementation guides
- Collaborate with customers, sales, product marketing, and technical support to maintain current course materials and address inquiries
- Test training scenarios using company products
- Work with cross-functional teams to optimize customer relations and service delivery
Requirements
- Clinical understanding of the processes in a radiation oncology department
- Passion for continuous learning and professional development
- Flexibility to adapt training approaches based on diverse audience needs
- Excellent interpersonal skills
- Exemplary listening, verbal, and written communication skills
- Adaptable, positive, and open to new ideas and/or situations
- Eager to meet challenges and quickly assimilate new concepts
- Bachelor’s degree in Medical Radiation Sciences, or equivalent
- Minimum of 5 years clinical experience, including 3 years in dosimetry
- Radiation Therapist credential: CAMRT
- French/English competency required
- Driver's License and Canadian Passport required
- Must live in Canada
- Willingness to travel up to 75%, including occasional weekend travel
Benefits
- Flexible benefits plan
- Defined Contribution Pension Plan
- Registered Retirement Savings Plan matching contributions
- Competitive paid time off program
- Vacation
- Company holidays
- Sick leave
- Parental leave
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