Marketing Manager, Member Marketing & Growth

Posted 2 days ago

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About the role

  • Marketing Manager developing integrated campaigns for Manulife’s Canadian Group Benefits business. Driving member engagement, digital adoption, and measurable marketing outcomes through cross-functional collaboration.

Responsibilities

  • Lead the development of data-driven marketing strategies and integrated plans supporting business goals
  • Provide strategic recommendations to MarTech and Personalization, Product, Digital Experience, Customer Centricity, and Distribution teams
  • Develop and manage omni-channel marketing plans, ensuring messaging consistency, brand alignment, KPIs, and business outcomes
  • Lead campaign planning, timelines, and prioritization across multiple initiatives and cross-functional teams
  • Project manage multiple marketing programs concurrently
  • Ensure milestones, deliverables, and expectations are met
  • Guide internal and external creative teams, including agency partners, in developing marketing concepts, campaigns, and digital assets
  • Partner with measurement and insights teams to develop and maintain campaign reporting frameworks
  • Evaluate campaign performance, identify optimization opportunities, and measure business impact
  • Present results, insights, and recommendations to senior stakeholders and cross-functional partners
  • Champion digital marketing best practices
  • Identify opportunities to improve marketing processes, workflows, and operational effectiveness using Generative AI solutions

Requirements

  • University or college degree in marketing, communications, media, or related field
  • 8–10+ years of marketing experience
  • Proven experience developing and leading digital marketing strategies and campaigns
  • Strong understanding of digital media, content strategy, and online marketing best practices
  • Strong analytical skills with the ability to measure and optimize campaigns using insights and data
  • Experience with A/B testing, campaign optimization, and performance metrics
  • Exceptional writing and editing abilities
  • Experience with MarTech tools, such as Salesforce Marketing Cloud, Adobe Customer Data Platform, Adobe Analytics, Voice dashboards, and Power BI
  • Proficiency with Microsoft Office Suite: PowerPoint, Word, Excel, and Teams
  • Proficiency with project management tools, such as Workfront and Smartsheet
  • Experience in Group Benefits, healthcare, or related industries is highly valued
  • Bilingualism in English and French is an asset
  • If located in Québec, proficiency in both English and French is required to support clients from various provinces outside Québec

Benefits

  • Flexible environment supporting well-being and inclusion
  • Learning and career growth support
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption and surrogacy benefits
  • Wellness benefits
  • Employee and family assistance plans
  • Retirement savings plans
  • Pension plan
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays
  • Vacation days
  • Personal days
  • Sick days
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance

Job type

Full Time

Experience level

SeniorLead

Salary

CA$92,900 - CA$142,900 per year

Degree requirement

Bachelor's Degree

Tech skills

Cloud

Location requirements

HybridTorontoCanada

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