About the role

Senior Technical Program Manager leading and scaling localization initiatives for Mozilla products. Collaborating with UX and engineering teams to ensure localization readiness and quality.

Responsibilities

Lead and scale localization initiatives by working closely with volunteer localizers, ensuring sustainability and impact across products.
Drive localized product releases end-to-end, defining testing and quality strategies, setting priorities for localization bugs, and enabling localization communities to deliver high-quality results at scale.
Own localization requests from internal partners, coordinating intake, scoping, and execution with LSPs and external platforms to deliver localized content on time and at quality.
Make and communicate informed trade-offs to optimize time-to-delivery, quality, and resource allocation, using data and experience to guide decisions.
Partner with engineers and other localization program managers to design localization-ready features, improve tooling and workflows, and reduce risks.
Collaborate and influence effectively across regions and time zones, building strong relationships with internal clients and teammates to align on priorities and execution.

Proven expertise in localization processes, workflows, and common industry formats used for software and web localization.
Experience working with online translation software, computer assisted translation tools and translation management systems.
First-hand experience localizing software and/or web content at scale, with an understanding of quality, release, and maintenance considerations.
Excellent written and verbal English skills.
Fluency in at least one language other than English, or a deep understanding of linguistic complexity (e.g. grammar, scripts, text directionality) across a variety of languages.
Ability to read and navigate source code to identify internationalization and localization issues, and collaborate effectively with engineers to propose and implement solutions.
Experience with GitHub as a platform for both code (version control) and project management.
Ability to evaluate tools and design workflows to automate or streamline repetitive localization tasks, using scripting or other technical approaches as appropriate.
Self-motivation, ability to solve problems and make decisions independently in ambiguous environments.
Proven experience working effectively across teams, regions, and time zones, building trust and alignment with a diverse set of stakeholders.
Commitment to welcoming differences, being relationship-minded, practicing responsible participation, and having grit.

Generous performance-based bonus plans to all eligible employees - we share in our success as one team
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. - varies by country)