Appointment Setter facilitating inbound sales calls for Opt Digital, an SEO agency focused on local trades and businesses. Handling warm leads and qualifying them for subsequent sales.
Responsibilities
Calling every new inbound lead within five minutes of them opting in. Speed to lead is the single biggest factor in whether a lead ever becomes a client, and it is the heart of this role
Working leads across phone, SMS and iMessage, holding a real conversation rather than reading a script at someone
Qualifying against our criteria, a home service business, doing $1M a year or more, with the decision maker on the call
Booking qualified prospects into the closers’ calendars, then confirming them so they actually show up
Chasing no-shows and rescheduling them, a booked call that does not show is worth nothing to anyone
Working the aged lead database as well as the new leads, there is real money sitting in leads from 30, 60 and 90 days ago
Keeping the dashboard updated in real time, so nothing is double-called and nothing is forgotten
Handing over clean notes to the closer, so they walk into the call already knowing the business, the problem, and what was promised
Requirements
1+ year in phone-based sales, appointment setting, SDR or a similar role
Comfortable with high call volume every day, this is a phone role and the phone does not stop
Clear, confident spoken English and an easy manner with tradespeople and business owners
Thick skinned and consistent, you can take a rough call and dial the next one straight after
Organised, you follow the process rather than keeping it in your head
Honest in qualification, booking an unqualified call to hit a number costs everyone downstream
Bonus: experience setting for an agency, coaching or another high ticket offer
Benefits
$3K–$10K USD/month OTE, base plus bonuses on shows and closes
Warm inbound leads only. No purchased lists, no cold outreach, everyone you call asked to be called
Custom-built internal sales dashboards that surface leads and build your callback list for you, so your day is spent talking rather than updating records
A clear path into a closing seat for setters who earn it, we would rather promote from inside
Fully remote, work from anywhere
Scripts, objection handling and coaching provided, you are not left to work it out alone
Direct access to leadership, no red tape
A real product behind the call, our clients have generated millions of dollars of revenue from these campaigns
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