Business Development Representative promoting SymPro’s investment, debt, and cash management software. Building qualified sales opportunities with government agencies and public institutions across North America.
About the role
- Business Development Manager generating qualified opportunities for PSD Citywide’s government technology and SaaS solutions. Building municipal relationships across Canada and the United States.
Responsibilities
- Identify, develop, and qualify new business opportunities across the government technology market in Canada and the United States
- Build relationships with municipalities and government organizations
- Understand customer business and technology priorities and create qualified sales opportunities
- Develop and lead business development strategies for assigned markets
- Research municipalities and government organizations to identify strategic accounts and emerging opportunities
- Identify key stakeholders across planning, permitting, building, technology, innovation, and digital transformation functions
- Lead outbound business development strategies through prospecting, strategic outreach, relationship development, campaigns, and industry engagement
- Guide prospect engagement through phone, email, LinkedIn, industry events, networking, and other channels
- Develop and maintain relationships with government stakeholders throughout longer public-sector buying cycles
- Qualify opportunities and transition them to Regional Sales Managers with relevant context and account insights
- Monitor pipeline development and opportunity conversion and implement improvement strategies
- Collaborate with Regional Sales Managers and Marketing on account plans, campaigns, events, content initiatives, and market programs
- Communicate market intelligence, customer needs, competitive insights, and prospect feedback
- Develop expertise in the company’s SaaS platform, use cases, value proposition, and competitive differentiation
- Stay informed on GovTech, AI, municipal technology, public-sector modernization, and digital transformation
- Own performance against activity, pipeline generation, qualification, and conversion targets
- Maintain accurate CRM data, account records, contact information, activities, and opportunity details
- Report regularly to Sales Leadership on performance, market opportunities, pipeline development, risks, and recommended actions
Requirements
- 5+ years of experience in business development, sales development, sales, or account development
- Experience within SaaS, enterprise technology, GovTech, civic technology, or public-sector technology preferred
- Experience engaging municipalities, government organizations, or other public-sector customers
- Strong understanding of government procurement processes, stakeholder structures, and longer sales cycles
- Demonstrated experience generating new business opportunities through outbound prospecting and relationship development
- Strong research skills and ability to translate account and market information into relevant business conversations
- Strong verbal and written communication skills
- Experience engaging senior decision-makers and operational stakeholders
- Experience working with CRM and sales engagement platforms
- Demonstrated ability to work toward activity, pipeline, or opportunity targets
- Experience in planning, permitting, building approvals, GIS, land management, regulatory technology, or municipal software is an asset
- Successful candidate must live in Ontario
- Ability to travel to the London, Ontario office on occasion
Benefits
- Comprehensive health and wellness benefits package
- Remote work flexibility (specific regional options apply)
- Flex Hours
- Paid Time Off (PTO)
- Summer Fridays with shorter work weeks
- Fun social events, both virtual and in-person
- Charity initiatives
- Career Framework with structured growth paths and ongoing learning
- Accessibility accommodations during recruitment and selection
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