About the role

Business Development Representative generating qualified leads for PSD Citywide’s local government software and advisory solutions. Booking discovery meetings and supporting sales pipeline growth across North America.

Responsibilities

Research and identify potential customers through outbound calling, email outreach, and social selling
Build call and email campaigns with Account Executives, including territory-relevant talk tracks and email templates
Build and maintain a qualified-lead pipeline supporting monthly and quarterly sales targets
Follow up with contacts from events, workshops, webinars, and roadshows
Serve as the first point of contact for new prospects
Uncover prospect needs, generate interest, and connect leads with the appropriate sales source
Book and schedule introductory discovery calls for Account Managers
Represent the company at sponsorship events and in-market activities
Record lead notes, outreach activities, and follow-up details accurately in Salesforce
Manage outreach, events, and follow-up tasks to support timely sales progression
Collaborate with sales and marketing teams to support pipeline development and smooth handoffs
Perform other duties as assigned

Bachelor’s degree in Business Administration, Marketing, Communications, or a related discipline
1-2 years of previous experience in a SaaS Business Development Representative (BDR) or Sales Development Representative (SDR) role is strongly preferred
Prior experience in a customer service environment is an asset
Excellent verbal and written communication skills
Working knowledge of social media platforms and tools
Ability to prioritize tasks with limited in-person supervision
Ability to travel, with use of a personal vehicle required
Ability to communicate effectively with stakeholders at all business levels
Strong interpersonal and problem-solving skills
Alignment with the company’s values