GTM & Sales Operations Associate

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About the role

  • GTM and sales operations associate supporting TiDB’s AI-native database business in North America. Analyzing markets, forecasts, commissions, CRM data, and automation systems.

Responsibilities

  • Build an outside-in view of the North America go-to-market, including the market, competition, and buyers
  • Analyze internal deal data alongside external market research
  • Turn analysis into recommendations for regional leadership
  • Own pipeline and forecast analytics
  • Run a trusted forecast cadence and explain data implications with recommended fixes
  • Build on the sales technology stack
  • Integrate LLMs and low-code tools into daily workflows to automate repetitive work
  • Manage and calculate sales commission plans accurately and on time
  • Maintain clean, trustworthy sales data as the source of truth for people and AI agents
  • Coordinate North America leadership and global headquarters across time zones, strategy, numbers, and priorities

Requirements

  • 2–4 years in Sales Ops, RevOps, GTM/Business Strategy, market or competitive research, consulting, or another highly analytical role
  • Ability to get from raw data to a defensible recommendation independently
  • Ability to work effectively when the internal sample is small and insights must come from outside research
  • Native or professional fluency in both English and Mandarin is preferred
  • Power user of Claude, ChatGPT, or Gemini
  • Ability to use APIs or automation instead of manual work
  • Familiarity with Claude Code, Cursor, prompting, or natural-language internal tool building
  • Comfortable using LLMs and low-code tools
  • Comfortable with a flexible and shifting mix of responsibilities

Benefits

  • Bonus and Equity Plan eligibility
  • Sales Compensation Plan eligibility if it is a sales role
  • Health insurance
  • Flexible vacation time
  • Paid holidays
  • Parental leave

Job type

Full Time

Experience level

JuniorMid level

Salary

$80,000 - $130,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteUnited States

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