PreSales Solutions Consultant providing technical pre-sales support to sales force at Tulip. Engaging prospective customers with solutions advice during the sales lifecycle and demos.
Responsibilities
Provide technical pre-sales support to the sales force
Provide prospective customers with product and solution advice during pre-sales discussions
Participate in the acquisition and retention of customers by utilizing pre-sales solution consulting techniques
Communicate the power, flexibility, and ease-of-use of Tulip’s market leading retail solutions
Assist sales in the qualification of customer needs through discovery
Participate across the sales lifecycle on acquiring strategic customers
Provide mentoring and training to peers, colleagues and partners
Demo the product, both standard and tailored to prospects and existing customers, onsite and via web meeting
Generate product demo scripts and scenarios and maintain demo environment(s)
Scope Proof of Concept engagements with prospects
Respond to Request for Information/Proposal documents
Stay current on product developments/releases to a level required for demo and POC
Support Marketing events - user conferences, trade shows and webinars
Stay current on competitive analyses
Collaborate with the Retail Excellence team at Tulip to identify challenges specific to the retailer and propose opportunities provided by the Tulip platform to mitigate those challenges
In conjunction with Sales and Professional Services conduct transition briefing
Requirements
The ability to actively listen to customer requirements and provide a solution to address the customer’s business issue(s)
Demonstrate being proactive without being told what to do
Ability to prioritize tasks and be efficient to minimize wasted effort
Experience working with retail associate technologies from either the vendor or retailer side
Ideal Experience with POS, Clienteling, Retail Associate technologies
Active participant in the sales process and trusted advisor for account representative
Demonstrated ability to learn new technology
Exceptional communication and presentation skills to include technical and business concepts
Demonstrated experience in supporting sales campaigns to customers
Extensive demonstration experience covering technical and value needs
English - fluent required and additional languages a plus
Ability to travel internationally (primarily USA and EU)
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