Account Executive owning full-cycle new-logo sales for ServiceCentral’s warranty, repair, and service-management software. Building outbound motion and closing SMB, mid-market, and enterprise deals.
Responsibilities
Build and own the target account list for new-logo acquisition across defined market segments
Run multi-channel outbound through phone, email, and LinkedIn
Qualify prospects and disqualify early to protect pipeline quality
Run discovery and demos alongside product specialists
Carry SMB and mid-market deals through to close
Drive enterprise deals through proposal, pricing, and close with leadership support
Build repeatable sales processes
Feed field learnings into positioning and sales strategy
Define and refine new-logo messaging, qualification standards, and outreach cadences
Collaborate with the Managing Director and Chief Customer Officer
Requirements
5+ years in full-cycle B2B SaaS sales, with a track record of closing new logos
Quantifiable track record of meetings booked, pipeline created, and deals closed
Daily hands-on use of AI tools such as Claude, ChatGPT, or similar in sales workflow
Comfortable on the phone
Consultative sales approach
Experience selling into service, repair, logistics, or operations software is advantageous
Experience as an early sales hire at a growing software company is advantageous
Experience with Salesforce, Apollo, Outreach, LinkedIn Sales Navigator, or similar is advantageous
Benefits
Competitive salary and OTE
Full benefits
Remote within Canada
Working hours overlapping Eastern Time
Some travel expected, predominantly within North America
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